SARAHI AMEZCUA
Thousand Oaks
Summary
Enthusiastic, driven, dedicated, highly motivated. Recognized for consistent accuracy, outstanding customer service and development of brand loyalty. Always going above and beyond customer service. Able to adapt in stressful situations and busy environments. Eager to learn new skills.
Overview
6
6
years of professional experience
Work History
Operations Associate
Sephora
Thousand Oaks, CA
10.2024 - Current
- Process and replenish merchandise on shelves.
- Visual merchandising with updated planogram while paying attention to great detail and ensuring brand's standards.
- Assisting customers on sales floor with any questions or concerns.
- POS system and accurate cash handling. Providing knowledge or loyalty program, return policy, sales & promotions and credit card info.
- Executed processing of testers and damages to ensure quality control standards.
- Answer incoming phone calls providing stock checks, questions and services.
Sales Associate
The Container Store
Thousand Oaks
07.2023 - 01.2026
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Collected payments and provided accurate change
- Maintained knowledge of current promotions, return guidelines, payment policies and security practices
- Used technology resources to assist customers in locating and selecting items
- Truck receiving and stocking merchandise.
- Assisted with visual merchandising with updated planograms for center floor and aisles.
Colorist Assistant
Madison Reed
Westlake Village
09.2023 - 06.2024
- Sanitize and prepare styling tools daily, ensuring optimal functionality for stylist and clientele use
- Enhance salon efficiency by managing calls, greeting clients, and processing payments
- Support stylists with color mixing, including toner application
- Educate clients on product benefits while shampooing and conditioning, boosting sales
- Demonstrate comprehensive knowledge of salon products and services
Medical Records Clerk
Dougherty Laser Vision
Westlake Village
01.2023 - 05.2023
- Preparing patient charts, gathering needed exams and documents
- Ensuring that the medical records are organized, accurate and complete
- Calling other offices for previous patient records
- Transferring data into the facility’s main system database
- Processing the records for admitting and discharging patients
- Preparing and sending invoices.Manage patient records with meticulous attention, ensuring HIPAA compliance and streamlining data transfer to main system database for efficient admissions and discharges
Stock and Online Grocery Associate
Walmart Neighborhood Market
Newbury Park
09.2019 - 10.2022
- Providing customers with help that call or in person that have questions or concerns with their order or product
- Shop orders ranging from 40 to 100 items within time restraints
- Carrying totes weighing up to 60 lbs
- Tracked substitutions and informed customers of changes upon arrival
- Breaking down freight from backroom to sales floor and onto shelves in a timely manner
- Changed floor signs to show current pricing and support product promotions
- Used hand-held devices to record and monitor inventory levels and address inaccuracies
Education
Cosmetology
Simi Institute For Careers And Education
Simi Valley, CA01-2021
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA01-2019
Skills
- Bilingual in Spanish
- Tech savvy
- Time Management
- Problem-solving skills
- Teamwork and collaboration
Timeline
Operations Associate
Sephora
10.2024 - Current
Colorist Assistant
Madison Reed
09.2023 - 06.2024
Sales Associate
The Container Store
07.2023 - 01.2026
Medical Records Clerk
Dougherty Laser Vision
01.2023 - 05.2023
Stock and Online Grocery Associate
Walmart Neighborhood Market
09.2019 - 10.2022
Cosmetology
Simi Institute For Careers And Education
High School Diploma -
Thousand Oaks High School