Sarah Bolous Labeb Bolous
Riverside,CA
Summary
Driven individual with a solid foundation in patient care and safety protocols. Proven ability to support clinical operations while ensuring compliance with HIPAA and laboratory standards. Detail-oriented and patient-focused healthcare individual currently completing nursing prerequisites at Riverside City College. Knowledgeable in venipuncture, capillary puncture, HIPAA compliance, patient identification, laboratory procedures, and safety protocols. Seeking a Phlebotomy Technician position to apply clinical skills, provide quality patient care, and gain hands-on healthcare experience while continuing nursing education.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Customer Service Representative Team Lead
Antonious Pizza Cafe
Riverside, CA
- Assisted team members in resolving customer inquiries, improving response times and service quality.
- Managed customer order processing, ensuring accuracy and timely delivery of products.
- Trained new representatives on effective communication techniques and product knowledge.
- Monitored inventory levels and coordinated supplies to maintain operational efficiency.
- Assisted customers in a high-volume, fast-paced environment while maintaining professionalism, confidentiality, and accuracy.
- Communicated effectively with diverse individuals and resolved concerns calmly and efficiently.
- Demonstrated strong attention to detail while handling transactions, documentation, and scheduling responsibilities.
- Maintained organized records and followed company policies, safety procedures, and confidentiality standards.
- Built transferable healthcare skills including patient interaction, multitasking, teamwork, and problem-solving.
- Consistently maintained a professional and compassionate attitude under pressure.
Clinical Externship Experience
SCKF Laguna Hills
Laguna Hills, California
03.2026 - 04.2026
- Assisted in patient care by preparing examination rooms and ensuring all necessary supplies were available.
- Performed routine checks on medical equipment to ensure safety and compliance with health standards.
- Collected patient information and maintained accurate records to support effective clinical operations.
- Supported healthcare staff by organizing and restocking medical supplies to ensure efficient workflows.
- Completed 40 clinical externship hours in a professional healthcare environment.
- Performed successful venipunctures and specimen collection on live patients using vacutainer and butterfly techniques.
- Practiced patient identification, specimen labeling, infection control, and safety procedures.
- Maintained professionalism and compassionate patient interaction during blood collection procedures.
- Followed HIPAA standards and laboratory safety regulations.
- Assisted with clinical workflow while working alongside healthcare professionals.
Education
Associate of Science - Pre-Nursing Coursework
Riverside City College — Riverside, CA
Riverside City College — Riverside, CASkills
Patient care
Venipuncture techniques
Specimen collection
Infection control
Clinical Skills
- Capillary Puncture
- Specimen Collection & Processing
- Specimen Labeling
- Patient Identification Procedures
- Infection Control & PPE
- HIPAA Compliance
- Safety Protocols
- Vital Signs
- Medical Terminology
- Patient Care & Communication
- Team Collaboration
Accomplishments
Additional Information
- Fluent in English and Arabic
- Comfortable working with diverse patient populations
- Flexible schedule for healthcare and clinical environments
- Strong interest in patient care, laboratory procedures, and nursing
Timeline
Clinical Externship Experience
SCKF Laguna Hills
03.2026 - 04.2026
Customer Service Representative Team Lead
Antonious Pizza Cafe
Associate of Science - Pre-Nursing Coursework
Riverside City College — Riverside, CA