Summary
Overview
Work History
Education
Skills
Additional Work Experience
Timeline
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Sarah Ann Woods

Sarah Ann Woods

Manotick ,ON

Summary

Experienced office support with excellent client and project management skills. Action oriented with strong ability to communicate effectively with technology, executive, and business audiences. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

28
28
years of professional experience

Work History

Administrative Assistant - Neurosurgery Department

The Ottawa Hospital Civic Campus
04.2023 - 09.2023
    • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
    • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
    • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
    • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
    • Scheduling of all spine and brain surgeries with the OR.
    • Scheduling of patients consultations and follow up appointments. All bookings for Angiogram patients in the Angio Suite, All clinics scheduling.
    • Medical Billing

Chiropractor Assistant /Billing Specialist

Hunt Club Chiropractic Clinic
04.2022 - 03.2023
  • Enhanced patient comfort by attentively addressing concerns and providing clear explanations of treatment plans.
  • Streamlined office operations for improved efficiency by maintaining accurate patient records and scheduling appointments.
  • Assisted chiropractors with diagnostic tests, contributing to the development of effective treatment strategies.
  • Provided exceptional customer service, resulting in increased patient satisfaction and retention rates.
  • Conducted initial patient intake interviews, gathering essential medical history information for chiropractor review.
  • Developed strong rapport with patients through empathetic communication, fostering a supportive atmosphere within the clinic.

MEDICAL IMAGING CLINIC RECEPTIONIST / BILLING

Canadian Diagnostic Network
01.2021 - 03.2022
  • My role as Medical Imaging Clinic Receptionist was to greet patients, verify health cards and identification, book appointments.
  • Enhanced patient satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined appointment scheduling for improved clinic flow and reduced wait times.
  • Maintained a welcoming environment for patients, addressing their concerns promptly and professionally.
  • Assisted in updating patient records, ensuring accuracy and confidentiality at all times.
  • All office admin duties and as lead receptionist, I was responsible for the staff in my office.

FILTER PROCESSING LAB TECHNICIAN

Iridian Spectral Technologies
01.2018 - 01.2020
  • My primary role in this position is to perform measurements and analyses and to make decisions based on these in the pursuit of Filter Processing
  • Visual Inspection of and Quality Control, loading of automated systems, microscope use, use of chemicals required by my task, liaising with Engineers, R&D personnel and Production Supervisors on the operations, outcomes, and documentation
  • Follow safety procedures as set out in the health and safety policy and internal trainings, and to work directly with those to ensure the quality of our products.

ADMINISTRATIVE SECRETARY

Caro Community Schools Caro, MI
01.1996 - 01.1998
  • As Administrative Secretary, some of my duties included, answering phones and e-mails, customer service, photo copying, ordering and maintaining office supplies, data entry, accounts payable and receivable, payroll, preparations for audits, and state reporting
  • I was responsible for student count, and records (CA-60 files), and end of year state reporting
  • I was also responsible for scheduling meetings, attending meetings, taking notes, and for making arrangements for senior staff members meetings and appointments
  • I used a variety of software applications such as PowerPoint, Excel, Skyward, and Excess, to manage data and produce documents and presentations
  • I also managed and maintained documents to carry out invoicing
  • I handled and orchestrated graduation ceremonies and arranged in house and external events.

Education

Bachelor Program | BUSINESS ADMINISTRATION (BBA) -

SAGINAW VALLEY STATE UNIVERSITY
Saginaw, Michigan

Scholar | BUSINESS ADMINISTRATON/SOCIAL WORK -

SAGINAW VALLEY STATE UNIVERSITY/DAVENPORT UNIVERSITY
Saginaw, Michigan

Skills

  • Pragmatic individual
  • Multi-task effectively
  • Analytical and Organization Skills
  • Detail oriented
  • Fast Learner
  • Team player
  • Office Administration
  • Communication Skills
  • Administrative Support
  • Proficient MS Office suite (Excel, Word, PowerPoint)
  • Velox, IMEX, Skyward, EPIC, and ADP software proficient
  • Data Entry
  • Appointment Scheduling
  • Quality Assurance

Additional Work Experience

  • Barista, Second Cup, Ottawa, 2007-09-01, 2007-09-30
  • Nanny, Ottawa, 2020-01-01, 2021-12-31
  • Elderly Companion, Ottawa, 2009-01-01, 2018-12-31
  • Senior Home PSW, Michigan, 1996-01-01, 1999-12-31
  • Preschool Teacher, Michigan, 1994-01-01, 1997-12-31
  • Retail, Michigan, 2014-01-01, 2016-12-31
  • Housekeeping, Ottawa, 2009-01-01, 2018-12-31
  • Salon Intern, Ottawa, 2016-01-01, 2017-12-31

Timeline

Administrative Assistant - Neurosurgery Department

The Ottawa Hospital Civic Campus
04.2023 - 09.2023

Chiropractor Assistant /Billing Specialist

Hunt Club Chiropractic Clinic
04.2022 - 03.2023

MEDICAL IMAGING CLINIC RECEPTIONIST / BILLING

Canadian Diagnostic Network
01.2021 - 03.2022

FILTER PROCESSING LAB TECHNICIAN

Iridian Spectral Technologies
01.2018 - 01.2020

ADMINISTRATIVE SECRETARY

Caro Community Schools Caro, MI
01.1996 - 01.1998

Bachelor Program | BUSINESS ADMINISTRATION (BBA) -

SAGINAW VALLEY STATE UNIVERSITY

Scholar | BUSINESS ADMINISTRATON/SOCIAL WORK -

SAGINAW VALLEY STATE UNIVERSITY/DAVENPORT UNIVERSITY

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Sarah Ann Woods