Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Wright

Toronto,Canada

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Safety and Wellbeing Responder

Red Cross
Toronto, ON
04.2023 - Current
  • Assisted in minimizing security risks by monitoring surveillance systems and reporting suspicious activities promptly.
  • Managed recordkeeping related to safety incidents, trainings attended, inspection results, and other relevant documentation ensuring easy access when needed.
  • Collaborated with management to identify potential hazards and implement appropriate mitigation strategies for a safer work environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted callers in connecting with relevant community resources, promoting positive outcomes following the initial crisis call.

Swim Instructor

ABC First Aid and Aquatics
Toronto, ON
03.2023 - Current
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.

Receptionist

Aubrey Falls Investments
Sault Ste. Marie
01.2022 - Current
  • Filed and organized patient paperwork
  • Created spreadsheets, took messages, ordered for the business and inventory
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Medical Receptionist

Dr. Lynda Myles Optometry
Sault Ste. Marie, ON
08.2010 - 10.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Volunteer

Algoma Public Health
Sault Ste. Marie
05.2010 - 08.2019
  • Set up classrooms and information packages for children receiving speech pathology therapies
  • Assisted with special events and programs.
  • Collaborated with classroom teachers and school officials to design and implement instructional strategies.
  • Liaised with Speech Language Pathologist to conduct speech and language screening to assess needs for intervention and treatment.
  • Assisted in the creation of visual aids for use during therapy sessions, promoting better understanding of concepts among patients.

Youth Mentor

Community Living Algoma
Sault Ste. Marie
06.2017 - 08.2017
  • Organized volunteer hours for high school students with varying social and developmental delays
  • Managed 30 high school students by ensuring they are making it to their placements and following the rules and tasks given to them
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Strengthened leadership abilities in youths by providing opportunities for them to take on responsibilities within group activities or projects.
  • Created workshops for youth to improve communication skills, teamwork and cooperation.

Research Assistant

THRIVE Child Development Centre
Sault Ste. Marie
06.2016 - 08.2016
  • Assisted on a pilot project that looked into giving children with spastic Cerebral Palsy intramuscular botox injections to prevent tonicity and contracture.
  • Controlled the files of the 25 participants involved in the study.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.

Education

Bachelor of Applied Science - Public Health

Toronto Metropolitan University
Toronto, ON
06-2022

Addictions Counselling Certificate -

McMaster University
Hamilton, ON
06-2021

Bachelor of Science - Psychology

Algoma University
Sault Ste. Marie, ON
06-2019

Skills

  • Crisis Management
  • Hazard Identification
  • Security systems knowledge
  • Medical office administration
  • Medical Charting
  • Medical Terminology
  • Records Management
  • Medical Transcription

Certification

  • Medical Terminology Certificate, St. John's Ambulance, 2024
  • Emergency Medical Responder, Canadian Red Cross, 2023
  • Swim Instructor Certification, Lifesaving Society, 2024
  • Certification in Infection Control, Canadian Board of Infection Control and Epidemiology, 2024

Timeline

Safety and Wellbeing Responder

Red Cross
04.2023 - Current

Swim Instructor

ABC First Aid and Aquatics
03.2023 - Current

Receptionist

Aubrey Falls Investments
01.2022 - Current

Youth Mentor

Community Living Algoma
06.2017 - 08.2017

Research Assistant

THRIVE Child Development Centre
06.2016 - 08.2016

Medical Receptionist

Dr. Lynda Myles Optometry
08.2010 - 10.2021

Volunteer

Algoma Public Health
05.2010 - 08.2019

Bachelor of Applied Science - Public Health

Toronto Metropolitan University

Addictions Counselling Certificate -

McMaster University

Bachelor of Science - Psychology

Algoma University

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Sarah Wright