Sarah Wong
Yuen Long,Hong Kong
Summary
Highly motivated individual with a strong work ethic. Exceptionally strong team player with proven leadership skills through high performance in work experience. Strong time management and organizational skills and the ability to succeed under pressure in demanding, fast paced situations. Demonstrated excellence in identifying and exceeding customer needs.
Overview
11
11
years of professional experience
Work History
Operating Supervisor
Wong Mui Company Ltd – Cargo Handling
Hong Kong
01.2016 - 07.2021
- Responsible for the efficient operation (accurate and secure shipping distribution)
- Supervised and coordinated staff
- Maintained workplace safety and security
- Checked equipment for safety and quality to meet regulations
- Ensured reliable customer service delivery and on-time performance.
Restaurant Manager
Caribe Restaurante Y Bar
Hong Kong
07.2010 - 12.2015
- Managing staff, scheduling and payroll
- Contacted suppliers (e.g
- Meat, produce, coffee bean, wine/beer, etc.)
- Organized trainings, developing menus, creating and executing marketing strategies
- Handled customer’s relations issues and improved communication skills
- Maintained workplace safety and food quality.
Education
TESL Canada Federation
11.2012
Certificate in Teaching English as a Second Language (CTESL) -
University of Manitoba
06-2012
Mandarin and Pinyin -
Beijing Language And Culture University
06-2011
Bachelor of Arts Degree - Major: Psychology -
University of Manitoba
06-2010
High School Grade 12 Diploma -
Prince of Wales High School
06-2006
Summary Of Expertise
A friendly, honest, responsible, and well organized individual with professional customer service experiences. Multilingual: Cantonese, English and Mandarin. Excellent Communication Skills. Attention to detail. Exceptional Customer Services Skills. Outstanding ability to multi-task under pressure and self-motivated. Team player and fast learner. Strong time management skills. Great knowledge in Microsoft office (Word, Excel, Outlook, PowerPoint), typing skill of 62 wpm.
Personal Information
- Date of Birth: 10/14/85
- Gender: Female
Hobbies and Interests
- Passion in Chinese Martial Arts (Kung Fu), Boxing, and Fitness (Gym)
- Photography
- Listening to music and watching cartoons (children content)
- Interested in TV & new media development
References
Available upon request
Timeline
Operating Supervisor
Wong Mui Company Ltd – Cargo Handling
01.2016 - 07.2021
Restaurant Manager
Caribe Restaurante Y Bar
07.2010 - 12.2015
TESL Canada Federation
Certificate in Teaching English as a Second Language (CTESL) -
University of Manitoba
Mandarin and Pinyin -
Beijing Language And Culture University
Bachelor of Arts Degree - Major: Psychology -
University of Manitoba
High School Grade 12 Diploma -
Prince of Wales High School
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