Sarah Williams
Mississauga, ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Under Armour
11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Seasonal Sales Associate
Victoria's Secret
10.2024 - Current
Sales Associate
Icing By Claire's
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Waitress
Share The Love Fundraiser
09.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected dishes and utensils for cleanliness.
Sales Associate
Kiokii And
08.2023 - 09.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma - progress
Rick Hansen Secondary School
Skills
- Product Recommendations
- Teamwork and Collaboration
- Order Processing
- Customer Service
- Upselling Products and Services
- Dispute Mediation
Availability:
Sunday Open - Closing
Monday Open - Closing
Tuesday Open- Closing
Wednesday Open - Closing
Thursday Open - Closing
Friday Open - Closing
Saturday (Not Available)
Timeline
Seasonal Sales Associate
Victoria's Secret
10.2024 - Current
Sales Associate
Kiokii And
08.2023 - 09.2023
Sales Associate
Under Armour
11.2022
Sales Associate
Icing By Claire's
05.2022 - Current
Waitress
Share The Love Fundraiser
09.2021 - Current
High School Diploma - progress
Rick Hansen Secondary School
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