Sarah Waywell
Theodore,SK
Summary
Dynamic and results-driven professional with extensive experience in operations management at McDonald's Restaurant. Proven expertise in team leadership and staff training, enhancing customer service and operational efficiency. Skilled in housekeeping and time management, consistently achieving high standards of cleanliness and guest satisfaction.
Overview
9
9
years of professional experience
Work History
Housekeeper/Laundry/Kitchen Hand/Spa Cleaner
Claramount Inn and Spa/Waringhouse
11.2006 - 04.2009
- Maintained cleanliness and organization of guest rooms to enhance overall guest experience.
- Conducted thorough inspections of public areas to ensure high standards of hygiene and appearance.
- Collaborated with team members to implement efficient cleaning protocols, improving workflow.
- Assisted in training new staff on cleaning techniques and safety procedures to ensure compliance.
Store Manager
County Sunshine
01.2006 - 08.2006
- Oversaw daily store operations and ensured compliance with company policies.
- Trained and mentored team members to enhance customer service skills.
- Implemented inventory management practices to optimize stock levels.
- Developed staff schedules to maintain operational efficiency and coverage.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Manager
McDonald's Restaurant
02.2000 - 04.2005
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored staff on best practices for customer service and food safety.
- Implemented cost-saving initiatives that improved operational efficiency without compromising quality.
- Analyzed performance data to identify areas for improvement in service delivery and workflow.
- Developed staff schedules to optimize labor costs while maintaining service levels during peak hours.
- Ensured compliance with health regulations through regular inspections and staff training sessions.
- Accomplished multiple tasks within established timeframes.
Education
P.E.C.I
Picton, ONSkills
- Teamwork
- Housekeeping
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Operations management
- Shift scheduling
Languages
English
Timeline
Housekeeper/Laundry/Kitchen Hand/Spa Cleaner
Claramount Inn and Spa/Waringhouse
11.2006 - 04.2009
Store Manager
County Sunshine
01.2006 - 08.2006
Manager
McDonald's Restaurant
02.2000 - 04.2005
P.E.C.I