Open To Work
Sarah Warren
San Jacinto
Summary
HR professional with expertise in conflict resolution and workforce planning. Proven track record in enhancing employee relations and optimizing recruitment processes. Achievements include efficient hiring practices that significantly improve organizational performance.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Human Resources Specialist Human Resources Manager
Federal Emergency Management Agency, FEMA
500 C St SW, Washington
06.2016 - Current
- Conducted investigations into workplace complaints and grievances, facilitating resolution and fostering a positive work environment.
- Organized recruitment events, including career fairs and open houses, to attract diverse talent and enhance company visibility.
- Provided advice and counsel on employee relations issues ranging from attendance problems to harassment claims.
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Provided support to address individual HR needs of employees, ensuring compliance with policies and promoting employee satisfaction.
- Implemented performance management systems, including performance appraisals and goal setting, to boost productivity.
- Supported workforce planning and staffing strategies to align with organizational goals and objectives.
Administrative Assistant
Transportation Security Administration, TSA
Los Angeles
01.2014 - 05.2016
- Managed scheduling for executive meetings and travel arrangements.
- Coordinated communication between departments and external partners.
- Maintained office supplies and organized inventory effectively.
- Assisted in preparing reports and documentation for compliance reviews.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Transportation Security Officer
Transportation Security Administration, TSA
Los Angeles -LAX Airport, CA
08.2006 - 11.2014
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Performed pat-downs to look for unauthorized materials and weapons.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
Associate of Science - Office Administation
Mount San Jacinto College
San Jacinto, CA05-2020
Skills
- Recruitment management
- Employee relations
- Performance management
- Workforce planning
- Policy implementation
- Governance compliance
- Training development
- Data analysis
- Conducting investigations
- Conflict resolution
Certification
SHRM-Society of Human Resource Management
Accomplishments
Core Values Field Award
Timeline
Human Resources Specialist Human Resources Manager
Federal Emergency Management Agency, FEMA
06.2016 - Current
Administrative Assistant
Transportation Security Administration, TSA
01.2014 - 05.2016
Transportation Security Officer
Transportation Security Administration, TSA
08.2006 - 11.2014
Associate of Science - Office Administation
Mount San Jacinto College