To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
General Manager
Smitty's Restaurant & Lounge
10.2022 - 12.2023
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Developed and implemented strategies to increase sales and profitability.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Assisted in recruiting, hiring and training of team members.
Daily Audits
Weekly Schedule / modifications
Community Associate
Regus
04.2019 - 02.2022
Enhanced community engagement by organizing and executing various events and programs.
Developed strong relationships with local organizations for collaboration on community initiatives.
Managed social media platforms to promote community events and engage with members effectively.
Assisted in the creation of marketing materials, increasing awareness of community resources and services.
Provided excellent customer service, addressing inquiries from residents and visitors in a timely manner.
Helped to establish community norms and ground rules for open communication and responsible conduct.
Conducted tours of [Location], described features and promoted services.
General Manager
Smitty's Restaurant & Lounge
05.2009 - 03.2019
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.