Sarah Walsh
Technology Solutions Consultant
Vancouver,BC
Summary
Dependable Solutions Consultant skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Technology Solutions Consultant
FIRST Insurance Funding Of Canada
01.2023 - Current
- Oversee the full project lifecycle, from initiation to closure, ensuring adherence to project scope, timeline, and budgetary constraints.
- Develop comprehensive project plans, including timelines, milestones, and resource allocation, to drive project execution and achieve desired outcomes.
- Implement effective risk management strategies to identify, assess, and mitigate potential project risks, ensuring continuity and minimizing disruptions.
- Utilize strong communication skills to liaise with stakeholders, gather requirements, and provide regular updates on project progress and status.
- Drive continuous improvement initiatives by analyzing project performance metrics, identifying areas for enhancement, and implementing process optimizations.
- Coordinate with vendors, contractors, and external partners to procure necessary resources and services, ensuring alignment with project objectives and quality standards.
- Resolve conflicts and mitigate challenges by employing effective problem-solving techniques and fostering a collaborative approach to conflict resolution.
- Maintain a proactive approach to change management, adapting project plans and strategies to accommodate evolving requirements and stakeholder needs.
- Champion a culture of accountability, transparency, and excellence within project teams, fostering professional growth and development opportunities for team members
QA Lead/QA Coordinator
Expleo Group
01.2020 - 06.2022
- Sarah led 2 teams of offshore Test Analysts in Allied Irish Bank
- Worked on multiple high profile projects concurrently in IBM's BPM platform as an SME
- Wrote and executed functional end-to-end test cases
- Created and maintained regression test packs
- Captured bugs in JIRA and triaged with developers to reach resolution
- Testing of APIs using Postman
- Provided test estimates to programme teams and within scrum teams
- Delegated and prioritized work to be completed within each 2-week sprint by QA team members
- Participated in technical discussions prior to the beginning of projects to facilitate design decisions
- Wrote and executed operational acceptance testing plans
- Wrote and published test approach and test completion reports
- Reported to management and stakeholders on test progress
- Held discussions with architecture and engineering when complex technical issues arose mid project
- Coordinated with multiple teams to ensure complete end-to-end test coverage across multiple applications
- Provided production support post go-live of projects.
QA Analyst/Associate
Expleo Group
11.2017 - 01.2020
- Worked on 3 projects per year in Allied Irish Bank, testing and delivering end to end solutions for both Internal Staff and customers of the bank
- Wrote and executed test cases for IBM's BPM platform
- Worked with the automation team to create Regression packs for each project
- Reported test progress back to the test manager and to the stakeholders in the absence of a test manager
- Raised defects and triaged with the development team to reach resolution
- Attended all scrum meetings e.g
- Backlog refinement, daily stand up and retrospectives
- Provided support and owned UAT cycles
- Worked with architects and engineering to plan and complete end-to-end testing cycles when the change involved multiple complex system integrations
- Assisted with training in new colleagues
- Used SQL queries to pull management information data evented out from BPM to a relational database and cross checked against the business management information report requirements
- Worked alongside Qlikview developers to create and test the reports
- Helped to develop user guides for Go-Live of projects.
Education
Bachelor of Science: Business Information Systems -
National University of Ireland - Galway
Galway, Ireland 09.2013 - 05.2017
Skills
Agile Methodologies
undefinedWebsites
Certification
11/01/17, ISTQB Certified Tester Foundation Level
Additional Information
Signed up as a Grad Coach to mentor new Graduates through the Graduate Program and help to achieve promotion., Helped to coordinate the company's Graduate Program coordinating 3 intakes of 12 graduates a year., Attended interview days for Graduates helping to select the intake.
Timeline
Technology Solutions Consultant
FIRST Insurance Funding Of Canada
01.2023 - Current
QA Lead/QA Coordinator
Expleo Group
01.2020 - 06.2022
QA Analyst/Associate
Expleo Group
11.2017 - 01.2020
Bachelor of Science: Business Information Systems -
National University of Ireland - Galway
09.2013 - 05.2017
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