Sarah Walburger
Edmonton,Canada
Summary
Professional hospitality worker with experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
Trappers Mountain Grill
Waterton Park, AB
05.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment, resolving customer complaints promptly.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to fulfill special requests and dietary needs.
- Trained new team members on service protocols and menu knowledge.
Canskate Coach
Ice Palace Figure Skating Club
Edmonton, AB
10.2025 - 03.2026
- Developed training programs to enhance individual skater performance and skill development.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Fostered an engaging environment for learning and development
Cashier
Barn Store
Mountain View, AB
05.2025 - 08.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Developed strong relationships with regular customers, fostering a welcoming shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
Canskate Coach
Cardston Skating Club
Cardston, AB
10.2022 - 03.2024
- Under the guidance of our Head Coach, I coached children aged 3-12 twice a week, in both Pre-Can and Canskate programs, choreographed Carnival numbers, and carried out end of season assessments.
- In April 2024 I completed my NCCP Canskate Coach Certification.
Team Member
SUBWAY®Restaurants
Waterton, AB
05.2021 - 09.2023
- Delivered exceptional customer service by accurately processing orders and addressing inquiries.
- Maintained high standards of food safety and sanitation in compliance with health regulations.
- Collaborated with team members to optimize workflow and ensure efficient operations during peak hours.
Coach
Lethbridge Learn to Skate
Lethbridge, AB
10.2022 - 12.2022
- Coached for the City of Lethbridge Learn-to-Skate program, instructing children ages 4-13 on Saturdays for 6 sessions per day. I then continued as a substitute coach for the period of Jan 2023 - March 2023 and Oct 2023 - March 2024.
Program Assistant
Cardston Skating Club
Cardston, AB
10.2016 - 03.2022
- Starting at age 10, I have participated in helping a Canskate program run smoothly. I thoroughly enjoy helping young skaters develop their skating skills while having fun on the ice.
Education
Bachelor's Degree - Elementary Education
University of Alberta
Edmonton, AB06-2029
High School Diploma -
Cardston High School
Cardston, AB06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Effective communication
Timeline
Canskate Coach
Ice Palace Figure Skating Club
10.2025 - 03.2026
Cashier
Barn Store
05.2025 - 08.2025
Server
Trappers Mountain Grill
05.2024 - Current
Canskate Coach
Cardston Skating Club
10.2022 - 03.2024
Coach
Lethbridge Learn to Skate
10.2022 - 12.2022
Team Member
SUBWAY®Restaurants
05.2021 - 09.2023
Program Assistant
Cardston Skating Club
10.2016 - 03.2022
Bachelor's Degree - Elementary Education
University of Alberta
High School Diploma -
Cardston High School