Sarah Uden
Carleton Place,ON
Summary
A third-year undergraduate university student beginning fourth year in the fall seeking a degree in Social Psychology with a minor in Mental Health, Addictions and Society. Aiming to gain experience within affiliated fields of social work as a student.
Overview
6
6
years of professional experience
Work History
Event Staff
Athletics Department - McMaster University
09.2022 - Current
- Collaborate with McMaster Athletics Department and other event staff to conduct successful and safe completion of various sporting events
- Set up event facilities and equipment, cleaned areas, and organized supplies
- Welcome fans and answer any questions or concerns that may have arisen
- Delivered information and details of interest about the facility to fans
- Monitored fans and enforced rules, maintaining safety for fans/visitors and game operations at all times
- Issued tickets to fans and collected payment and fees for desired services
- Built and established positive relationships with fans, team members and supervisors
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities
Gardener/Kitchen Assistant
The Table Community Food Centre
07.2023 - 09.2023
- Worked independently, as well as alongside head gardener and local volunteers in routine plant care and garden maintenance
- Planted and maintained gardens to provide fresh produce for community meals
- Worked with local volunteers to cook and serve food to community members regularly
- Assisted in creating food boxes to allow access to fresh and affordable produce for community
- Led community garden sessions when needed
- Created warm relationships with fellow staff, volunteers and community members
Cashier/Waitress
Law and Orders - Jamie Law
06.2018 - 08.2022
- Greeted customers entering restaurant and responded promptly to customer needs
- Used POS system to enter orders, process payments and issue receipts
- Answered any questions and concerns which may have arisen from customers
- Reported problematic customers to management to foster safe and pleasant environment
- Explained menu items and suggested appropriate options for food allergy concerns
- Built warm relationships with regular customers
- Paid close attention to any dietary and allergic restrictions and kept work and dining areas clean and hygienic throughout all shifts
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Worked flexible schedule and extra shifts to meet business needs
Education
Bachelor of Arts - Honours Social Psychology
McMaster University
Hamilton, ON04.2025
High School Diploma -
Perth And District Collegiate Institute
Perth, ON06.2020
Skills
- Customer Care
- Adaptable and Flexible
- High-Volume Environments
- Workflow Coordination
- Cool Under Pressure
- Attention to Detail
- Engaging with Diverse Customers
- Interpersonal Communication
References
Jamie Law - Owner, Law & Orders: +1 (613) 282 - 5642
Micah Marcelino - McMaster University Events Lead - Operations: +1 (647) 648 - 7492
Bill Slaven - The Table Community Food Centre - 31.7 yrs Metropolitan Toronto Police: +1 (416) 557 - 9097
Timeline
Gardener/Kitchen Assistant
The Table Community Food Centre
07.2023 - 09.2023
Event Staff
Athletics Department - McMaster University
09.2022 - Current
Cashier/Waitress
Law and Orders - Jamie Law
06.2018 - 08.2022
Bachelor of Arts - Honours Social Psychology
McMaster University
High School Diploma -
Perth And District Collegiate Institute
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