Sarah Tyrrell
Barrie,ON
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction and sales at The Keg Steakhouse + Bar. Excelled in high-volume dining environments, leveraging exceptional customer service and cash handling skills. Adept at fostering guest engagement and teamwork, significantly improving service efficiency and guest experiences.
Overview
20
20
years of professional experience
Work History
Server
The Keg Steakhouse + Bar
Barrie, ON
08.2004 - Current
- Provides upscale dining and wine services in a very busy and fast paced establishment
- Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Private Event Hospitality Staff
Self
Toronto
07.2008 - 03.2013
- Meeting the clients specific needs to ensure their event has exceptional dinner and bar service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Trade Show Representative
Gigabiter Inc. and National Fleet Care
Canada And United States
09.2008 - 02.2012
- Part of a team that facilitated successful product launches at major industry events, creating buzz around new offerings and driving early adoption among key target customers
- Greeted customers warmly and pleasantly and answered inquiries.
- Educated customers on product features.
Skills
- Strong Work Ethic
- Exceptional customer service
- High-volume dining
- Food and Beverage Service
- Wine service
- Team Player
Languages
English
Timeline
Trade Show Representative
Gigabiter Inc. and National Fleet Care
09.2008 - 02.2012
Private Event Hospitality Staff
Self
07.2008 - 03.2013
Server
The Keg Steakhouse + Bar
08.2004 - Current