Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Tumilty

Middletown

Summary

Proven Bartender with a track record of enhancing customer satisfaction at Bistro Jeanty, adept in multitasking and delivering exceptional service. Leveraged strong communication and POS system proficiency to increase repeat patronage. Excelled in a team environment, significantly improving operational efficiency and guest experience.

Overview

23
23
years of professional experience

Work History

Bartender

Bistro Jeanty
12.2011 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender/server

Martini House
02.2006 - 06.2010
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Server

Bouchon
02.2002 - 02.2006
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High School Diploma -

St Helena High
St Helena, Ca

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Cleanliness and hygiene
  • Engaging personality
  • Responsible alcohol service
  • Menu memorization
  • Food service
  • Inventory
  • Aloha POS

Timeline

Bartender

Bistro Jeanty
12.2011 - 01.2025

Bartender/server

Martini House
02.2006 - 06.2010

Server

Bouchon
02.2002 - 02.2006

High School Diploma -

St Helena High

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Sarah Tumilty