Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Troyer

Vancouver,BC

Summary

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 5-year background maintaining customer satisfaction and contributing to company success.

Overview

12
12
years of professional experience

Work History

Voice Over Teacher

Vancouver Acting School
09.2020 - Current
  • Maintains a 5-star rating on Google through effective communication, curating interesting and impactful content, and strong leadership qualities that ensure a top quality student experience.
  • Curated, refined, and executes 3+ active courses with a 100% sell out rate in Level 1, and 95% retention rate for Levels 2 & 3.
  • Strong ability in connecting with students and co-workers, understanding their needs, and providing the necessary support in a timely manner.

Founder

Vancouver VO Workshop
07.2021 - Current
  • Oversees all management functions including course curation and design, marketing, feedback loops from both students and teachers, course traffic and all operational duties.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Identify business development challenges and customer concerns for proactive resolution.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • 100% sell out rate with waitlists, 100+ students taught and 5-Star rating on Facebook for Satisfaction.
  • 130% revenue attainment due to demand, invested back into business to grow initiatives for 2024.

Actress

Represented By Play Mgmt
09.2011 - Current
  • Highly tenacious professional who thrives in the face of adversity.
  • Able to quickly adapt and perform to casting and director's satisfaction.
  • Researches market trends to understand what performance is needed and when.
  • Reoccurring lead voice over actor for Fortune 500 company commercials including Best Buy, Starbucks, McDonalds, VISA & more.


Administrative Assistant

CKM Sports
09.2016 - 04.2018
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Organized logistics and materials for each meeting and took detailed notes for later use in supporting co-workers and clients.
  • Organized events for the company, aimed at cultivating a strong sense of community and promoting teamwork among employees.

Education

Bachelor of Arts - Communications

University of Calgary
Calgary, AB

Canadian Securities Course

Canadian Securities Institute
Online

Skills

  • Confident, articulate, and professional speaking abilities
  • Empathetic towards others
  • Client Engagement
  • Business Administration
  • Entrepreneurial and Innovative
  • Relationship Building

Timeline

Founder

Vancouver VO Workshop
07.2021 - Current

Voice Over Teacher

Vancouver Acting School
09.2020 - Current

Administrative Assistant

CKM Sports
09.2016 - 04.2018

Actress

Represented By Play Mgmt
09.2011 - Current

Bachelor of Arts - Communications

University of Calgary

Canadian Securities Course

Canadian Securities Institute
Sarah Troyer