Sarah Torbett
North Bay,ON
Summary
I am a resourceful supervisor known for high productivity and efficient task completion. I specialize in team leadership, conflict resolution, and operational oversight. I excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. I am committed to fostering positive work environments and achieving goals through effective supervision and staff engagement. I am a dedicated professional with a proactive attitude and have the ability to learn quickly. I am eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Supervisor
Ontario Northland Railway
North Bay, Ontario
06.2016 - Current
- Directed and supervised a team of up to 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and accommodations.
- Tracked progress on projects and provided timely feedback to team members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing updated procedures, policies, tailgate tool box talks, and observations for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Interviewed, trained, mentored, coached, evaluated, and documented team members as necessary.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding repairs, quotes, billing, and availability.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Trained new employees on company policies, job duties, and performance expectations.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Maintained a safe working environment, adhering to all safety protocols and regulations.
- Maintained positive working relationship with fellow staff and management.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Collaborated with the quality assurance team at task completion.
Education
Diploma - Executive Office Administration
Canadore College of Applied Arts And Technology
North Bay, None04-1998
Skills
- Team building
- Problem-solving abilities
- Adaptability
- Management Skills Training
- Change Management
- Performance Management
- Leadership Skills Training
- Experience in team leadership
- Training and mentoring
- Processes and procedures
- Time management abilities
- Professionalism
- Reliability
- Multitasking Abilities
- Time Card Management
- Quality assurance expectations
Timeline
Supervisor
Ontario Northland Railway
06.2016 - Current
Diploma - Executive Office Administration
Canadore College of Applied Arts And Technology