Sarah Titus
Ingersoll,ON
Summary
Proactive and customer-focused, I excel in fast-paced environments, evidenced by my time at Amazon. Skilled in teamwork, problem-solving, and warehouse safety, I significantly streamlined order processing. My friendly demeanor and dedication to service enhanced customer satisfaction at Marriott International, showcasing my ability to blend hard and soft skills effectively.
Overview
2025
2025
years of professional experience
Work History
Delivery/warehouse
Amazon
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Reservation Agent
Marriott International, Inc.
London, ON
04.2023 - 04.2024
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
Cashier
Burger King
London, ON
01.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Highschool
Wheable Adult Education
London, ON06.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Self-motivated and disciplined
- Warehouse safety
- Attention to detail
Languages
English
Elementary
Timeline
Reservation Agent
Marriott International, Inc.
04.2023 - 04.2024
Cashier
Burger King
01.2018 - 02.2019
Delivery/warehouse
Amazon
Diploma - Highschool
Wheable Adult Education