Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sarah Tam

Maple Ridge,BC
Sarah Tam

Overview

9
years of professional experience

Work History

Marv Jones Honda

Receptionist
08.2020 - 05.2024

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Collected Type payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Tracked important information in Software spreadsheets and ran reports or generated graphs using data.

Walmart

General Merchandise Department Manager
08.2015 - 11.2019

Job overview

Education

Sir Charles Tupper Secondary School
Vancouver, BC

Dogwood
07.1992

University Overview

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Greeting and Seating Clients
  • Data inputting
  • File Management
  • Mail handling
  • Multi-line telephone operation
  • Document Management
  • Clerical Support
  • Professional Demeanor
  • Typing Speed
  • Office Management
  • Multi-Line Telephone Systems
  • Bookkeeping
  • Mail distribution
  • Spreadsheet tracking
  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Punctual and Reliable
  • Courteous and Professional
  • Relationship Building
  • Billing and Invoicing
  • Supply Ordering

Timeline

Receptionist
Marv Jones Honda
08.2020 - 05.2024
General Merchandise Department Manager
Walmart
08.2015 - 11.2019
Sir Charles Tupper Secondary School
Dogwood

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Sarah Tam