SARAH S WATSON
Bakersfield
Summary
Dependable worker talented in accomplishing assignments quickly and going beyond requirements to help and lead team members. Cross-trained to handle demands of different roles and always ready to learn new skills. Focused on exceeding performance goals.
Overview
9
9
years of professional experience
Work History
Front Office Admin
American Kids Sports Center
04.2024 - Current
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Lead Cashier
TLC Estate Sale Ladies
04.2019 - 04.2024
- Operated POS systems to process payments and verify pricing
- Assisted customers with returns, exchanges, and refunds according to company policies
- Assisted customers in locating needed products
- Counted cash drawers before and after shifts and prepared cash bags
- Resolved customer complaints with balanced solutions
- Enhanced customer satisfaction with fast, knowledgeable service
Assistant Restaurant Manager
Cataldos Pizzeria
09.2017 - 02.2020
- Kept restaurant neat and professional by monitoring and enforcing cleaning procedures
- Completed weekly and monthly inventories of food, alcoholic beverages, and other supplies.
- Upheld customer service standards by empowering employees with training and personally handling advanced service and food quality issues.
- Acted as liaison between front-of-house and back-of-house teams to facilitate smooth communication.
- Balanced cash drawer at beginning and end of each shift
- Managed difficult customer situations with professionalism and empathy.
Customer Service Cashier
Target
11.2015 - 09.2017
- Enhanced customer satisfaction with fast, knowledgeable service.
- Recommended items or alternative choices for out-of-stock products.
- Addressed and resolved customer concerns and complaints.
- Directed numerous calls per day to appropriate recipients using multi-line system.
Education
Certification - Medical Assistant
High Desert Medical
09.2015
Diploma - undefined
North High School
05.2014
Skills
- Customer Assistance
- Hospitality and accommodation
- Reception duties
- Organizational Skills
- Scheduling appointments
- Multitasking Abilities
- Call Routing
- Multi-Line Telephone Systems
Timeline
Front Office Admin
American Kids Sports Center
04.2024 - Current
Lead Cashier
TLC Estate Sale Ladies
04.2019 - 04.2024
Assistant Restaurant Manager
Cataldos Pizzeria
09.2017 - 02.2020
Customer Service Cashier
Target
11.2015 - 09.2017
Diploma - undefined
North High School
Certification - Medical Assistant
High Desert Medical
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