Sarah Straw
Encino
Summary
Dynamic Office Manager with proven expertise at Gerald M Kovar, M.D. Inc., enhancing patient care through effective communication and optimizing billing processes, resulting in increased revenue. Skilled in office administration and workflow optimization, adept at managing electronic records and ensuring compliance with HIPAA regulations while fostering strong relationships with healthcare professionals.
Overview
25
25
years of professional experience
Work History
Office Manager
Gerald M Kovar, M.D. Inc.
02.2000 - Current
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
- Oversaw accounting, budgeting, and financial reporting.
- Reduced overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.
- Coordinated with healthcare providers to ensure seamless patient care and service delivery.
- Negotiated with suppliers to secure cost-effective purchasing agreements for office supplies and medical equipment.
- Did all medical coding and billing for the office
Education
High School Diploma -
Lake Washington High School
Kirkland, WA05-1995
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Document management
- Account reconciliation
- Credit and collections
- Mail handling
- Scheduling
- Scheduling coordination
- Workflow optimization
Accomplishments
I was presented with the MDVIP Ambassadors Club award through MDVIP. This award is given to 3 candidates throughout the United States every month for extraordinary customer service to patients.
Languages
English
Native or Bilingual
Timeline
Office Manager
Gerald M Kovar, M.D. Inc.
02.2000 - Current
High School Diploma -
Lake Washington High School
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