Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARAH STEWART

Summary

Task oriented, highly motivated, mature individual, with extensive management, customer service and animal care experience seeking volunteer husbandry placement where I can practice and learn new skills in preparation for a career as a Veterinary Technician.

Overview

29
29
years of professional experience

Work History

Chain, Assembly Machine Operator

Oregon Tool
02.2021 - 09.2023
  • Responsible for all aspects of chainsaw chain manufacturing including machine troubleshooting, maintenance, quality control, record keeping and packaging.
  • Helped to train and coach new employees in machine operation and safety procedures.
  • Dedicated independent worker that routinely meets and exceeds target rates.

Manager

Global Pet Foods
06.2015 - 01.2021
  • Responsible for store operations including, inventory management, stock purchasing, merchandising, receiving, staffing, employee training, motivation and conflict resolution.
  • Management of staff of 8.
  • Oversaw continuous improvements, and strategically capitalized on current market trends, resulting in consistently exceeded sales targets.
  • Developed and maintained relationships with retail customers and suppliers through continual communication and dedication to superior customer service.
  • Maintained superior knowledge of all products.
  • Fluent in POS and LBOSS technologies.

Customer Service Representative

Global Pet Foods
09.2008 - 06.2015
  • Key holder, working alone, and as part of a team.
  • responsible for ordering, receiving, and merchandising in a busy retail environment..
  • Provided solution based customer service based on up to date product knowledge.

Professional Pet Groomer

Tattle Tails Pet Boutique
01.2008 - 01.2015
  • Professional groomer responsible for all aspects of small business ownership.
  • Established and maintained a loyal client base while specializing in working with fearful dogs.
  • Took care of all marketing, inventory, and budgeting.
  • Offered high end, specialty grooming services for dogs and pursued constant education opportunities to keep up with current industry trends.
  • Had full client retention when the storefront closed and business changed locations.


Key Holder

Retail/Grooming, Planet Dog
01.2003 - 01.2005
  • Key holder and customer service representative in a busy Beaches pet boutique.
  • Pet grooming duties included bathing and drying, nail care and full grooms of natural coated dogs. Trained in handling and restraint for grooming clients.

Administrative Assistant

Trillium Long Term Care
05.2002 - 09.2002
  • Clerical and reception duties for a 170 bed seniors home.
  • Director of First Impressions.
  • Fielded enquiries from public and residents for the Administrative staff.
  • Resolved queries and conflicts quickly and efficiently.


Veterinary Assistant

Collingwood Veterinary Services
01.1995 - 01.1998
  • Responsible for feeding, exercising, restraint and bathing for animals in clinic's care. Relied on strong knowledge of small animal ethology and nutrition principles.
  • Cleaning and disinfecting of kennels and clinic following policies and procedures.
  • Performed clerical and reception duties as required while multi tasking back of clinic duties.

Education

Diploma - Veterinary Technician

Sheridan College
Brampton, ON
2025

Honors Professional Grooming Diploma -

JKL Training Academy
2008

Bachelor of Arts - Philosophy

University of Toronto
Toronto, ON
2004

High School Diploma -

St. Peter Catholic Secondary School
Peterborough, ON
2000

Skills

  • Customer Service
  • Problem solver
  • Proven team leader in management position, but also capable independent worker
  • Strong organizational skills
  • Time management
  • Excellent communication skills
  • Attention to detail
  • WHIMIS (2022)
  • First Aid (2020)
  • Canine First Aid (2021)
  • Computer skills (AviMark, Microsoft, POS/LBOSS)
  • Animal restraint/handling (Fear Free)
  • Working knowledge of canine ethology and nutrition principles

Timeline

Chain, Assembly Machine Operator

Oregon Tool
02.2021 - 09.2023

Manager

Global Pet Foods
06.2015 - 01.2021

Customer Service Representative

Global Pet Foods
09.2008 - 06.2015

Professional Pet Groomer

Tattle Tails Pet Boutique
01.2008 - 01.2015

Key Holder

Retail/Grooming, Planet Dog
01.2003 - 01.2005

Administrative Assistant

Trillium Long Term Care
05.2002 - 09.2002

Veterinary Assistant

Collingwood Veterinary Services
01.1995 - 01.1998

Diploma - Veterinary Technician

Sheridan College

Honors Professional Grooming Diploma -

JKL Training Academy

Bachelor of Arts - Philosophy

University of Toronto

High School Diploma -

St. Peter Catholic Secondary School

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