Sarah Steele
Alliston,ON
Summary
Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual offering 10 plus years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures.
Overview
7
7
years of professional experience
Work History
Beverage Cart Attendant
Nottawasaga Inn Resort & Conference Centre
05.2022 - 09.2022
- Responsible for providing the opportunity for Members and guests to obtain food and beverage while in the process of their golf game or other events. Know and follow the rules of golf etiquette when approaching a golf group at all times
- Responsible for proper handling and speed of the beverage cart
- Maintained a good working relationship and provide daily detailed communications with the Food and Beverages Leaders and other co-workers
- Tracking and accurately accounting for daily sales
- Greet Members promptly by name and make introductions with guests maintaining at all times a polite and friendly manner in order to provide high quality service completed in a timely manner
- Excellent verbal communication skills, outgoing and very customer orientated
- Provide timely coverage of assigned course, anticipating to visit each group every 4-5 holes maintaining communication with other attendants and management to ensure adequate coverage as needed
- Requisition or restock in a timely manner to ensure proper par levels so that consistently and quality service is provided
- Offer to dispose of trash and empties to assist the Members and guests to maintain a consistent and clean environment. Assist in other ways such as directions to the restroom, club house, etc. Be super knowledgeable
- Prior to departing onto the courses for service, stock cart with food, beverage, ice, etc. and transaction supplies
Server and Bartender
Montanas
11.2017 - 11.2019
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated warm relationships with regular customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server and Bartender
Boston pizza
01.2016 - 11.2017
- Increased sales significantly by upselling higher-end products to customers.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Checked identification for minimum age for sale of alcoholic beverages.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Answered customers' questions, recommended items and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees by [Action].
- Inspected dishes and utensils for cleanliness.
Education
Bachelor of Science - Social Service Work
York University
Toronto, ON06.2009
Bachelor of Arts - Social Service Work
Seneca College of Applied Arts And Technology
North York, ON06.2006
High School Diploma -
Robert. F. Hall
Caledon East, ON06.2004
Skills
- Beverage preparation
- Sales expertise
- Point of sale operation
- Food and beverage pairings
- To-Go Order Preparation
- Stocking and Replenishing
- Point of Sale Knowledge
- Order Delivery Practices
- Order Accuracy
- Menu Memorization
- Hospitality Service Expertise
- Food Sales and Promotion
- Front-of-house display creation
- Food running
- Food spoilage prevention
Languages
English
Full Professional
Timeline
Beverage Cart Attendant
Nottawasaga Inn Resort & Conference Centre
05.2022 - 09.2022
Server and Bartender
Montanas
11.2017 - 11.2019
Server and Bartender
Boston pizza
01.2016 - 11.2017
Bachelor of Science - Social Service Work
York University
Bachelor of Arts - Social Service Work
Seneca College of Applied Arts And Technology
High School Diploma -
Robert. F. Hall
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