Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Sarah Southcott

Niagara-on-the-Lake,ON

Summary

Experienced in caring for individuals across various age groups and lifestyles. Dedicated and compassionate mother of five. Background in business and customer service, equipping me with exceptional communication skills and a keen eye for detail. Strong work ethic and consistently strive to provide the highest level of care and support to those in need.

Overview

13
13
years of professional experience

Work History

Supportive Care

Private Respite Care
03.2019 - Current
  • Provide relief care for families of children with disabilities
  • Housekeeping and meal preparation
  • Transportation and supportive care for therapies and appointments
  • Language and developmental exercises to aid in motor skill development
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Facilitated family meetings to discuss patient care plans.
  • Collaborated with healthcare providers to drive continuity of care.

Personal Support Worker

Private home care
12.2021 - 12.2023
  • Provided care for a client in her home to assist with daily tasks such as: bathing, dressing, toileting, catheterization, transferring, medication, meal preparation, housekeeping, etc
  • Provided transportation with the use of wheelchair accessible vehicles to and from appointments and other needed therapies and errands
  • Provided socialization and companionship to enhance the quality of life for my client

Personal Support Worker

Bayshore Home Health
07.2021 - 11.2021
  • Attended clients homes to assist with tasks of daily living such as: Bathing, dressing, hygiene support, continence support, catheterization, linen changes, range of motion exercises, light housework, etc
  • Reviewed client documentation to be aware of pertinent information before providing care such as: medical or dietary needs, mobility limitations, etc
  • Completed detailed notes about care provided to be added to the client's plan of care
  • Confirmed scheduling 24 hours in advance before attending client homes in order to ensure quality care can be completed

Administrative Assistant

Rogue Roofing
01.2017 - 01.2019
  • Company Overview: Crystal Beach
  • Payroll & Scheduling
  • Filing and Income tax preparation
  • Supply ordering
  • Monitoring incoming communications via phone and email, and booking new estimates
  • Crystal Beach

Inventory Specialist

RGIS Inventory
01.2014 - 01.2017
  • Company Overview: Barrie
  • Scanning and documenting tallies for inventory totals
  • Transportation of team members to client locations
  • Barrie

Customer Service Representative

Northern Call Solution
01.2012 - 01.2014
  • Company Overview: Barrie
  • Provide third party customer service for Cogeco cable
  • Resolve customer concerns
  • Set up customer transfers and disconnections
  • Schedule customer payments
  • Market new products and promotions
  • Barrie

Education

PSW- Intensive - Dean’s list graduate

Mohawk College
Hamilton, Ontario
10.2021

Business General -

Mohawk College
Hamilton, ON
01.2018

Skills

  • Communication skills
  • Attention to detail
  • Time Management
  • Respectful and Compassionate
  • Strong Ethics
  • Client Advocacy
  • Family Support
  • Patient Care

References

Available Upon Request

Languages

English
Full Professional

Timeline

Personal Support Worker

Private home care
12.2021 - 12.2023

Personal Support Worker

Bayshore Home Health
07.2021 - 11.2021

Supportive Care

Private Respite Care
03.2019 - Current

Administrative Assistant

Rogue Roofing
01.2017 - 01.2019

Inventory Specialist

RGIS Inventory
01.2014 - 01.2017

Customer Service Representative

Northern Call Solution
01.2012 - 01.2014

PSW- Intensive - Dean’s list graduate

Mohawk College

Business General -

Mohawk College

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Sarah Southcott