Sarah Soliman
Ottawa,ON
Summary
Detail-oriented student with expertise in customer service and leadership developed over 4 years of industry experience. Execute both clinical and retail functions proficiently to drive customer satisfaction.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Navan Pharmacy
08.2020 - Current
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need
- Calculated dosage, filled and prepared prescriptions with absolute accuracy
- Managed over 30 customer calls per day.
- Very Familiar with Kroll Usage
Creative Director
Novas Group
08.2023 - Current
- Monitored industry trends to keep creative materials fresh and engaging.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Directed two promotion videos for a company's event
Academic Support Volunteer
Economic and Social Council of Ottawa, Carleton
01.2023 - 04.2023
- For Newcomers
- Tutored three family members English
- Guided the family through the integration process (job application, University, Recreation Centers, etc.)
Pharmacy Assistant
Jeanne D’arc Pharmacy
05.2021 - 10.2022
- Made over 50 telephone calls and sent faxes to physicians, clinics, customers and insurance providers
- Trained new pharmacy technicians
Covid Vaccine Volunteer
Navan Medical Clinic
01.2022
- Prepared patients for vaccines and provided instructions and comfort measures
- Checked and monitored patients’ immunization status post vaccine.
Clinic Reception Assistant
Jeanne D’arc Medical Center
05.2021 - 08.2021
- Prepared and organized (electronically and manually) all new doctor’s file for his office., Workshop Speaker -Sommet De L’inclusion " Targeted problems and spoke up about the tribulations that immigrants go through in the school board " Challenged and brainstormed with the audience to create solutions.
Camp Volunteer
St. Georges and St. Anthony Coptic Orthodox Church, écoles catholique
07.2019
- Collaborated with the counsellors to monitor the kids and ensure their safety and well being
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Conseil des
Tim Hortons
09.2018 - 05.2019
- Store Front Employee " Resolved problems, improved operations and worked in stressful conditions
- Worked Drive-thru as order taker, Windows, food and drink maker.
Babysitter
11.2017 - 02.2018
- Maintained updated list of emergency contact information in case of emergencies
- Established lasting, professional connections with family and children by encouraging open communication and delivering positive feedback
- Built a positive and nurturing environment to support child social and emotional growth.
Food Preparation Volunteer
Lebanese Festival
07.2017
- Served over 100 customers in a friendly, efficient manner following outlined steps of service
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe working environment.
Education
Honours Bsc - Psychology
University Of Ottawa
Ottawa, ON2025
Certification -
Pop Up Film School
Ottawa, ON07.2023
Certification -
Vancouver Film School
Vancouver, BC11.2021
High School Diploma -
Collège Catholique Mer Bleue
Ottawa06.2021
Skills
- Pharmaceutical Sales & Services
- Customer Relations
- Training
- Data Management
- Program Development
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Creative Director
Novas Group
08.2023 - Current
Academic Support Volunteer
Economic and Social Council of Ottawa, Carleton
01.2023 - 04.2023
Covid Vaccine Volunteer
Navan Medical Clinic
01.2022
Pharmacy Assistant
Jeanne D’arc Pharmacy
05.2021 - 10.2022
Clinic Reception Assistant
Jeanne D’arc Medical Center
05.2021 - 08.2021
Pharmacy Assistant
Navan Pharmacy
08.2020 - Current
Camp Volunteer
St. Georges and St. Anthony Coptic Orthodox Church, écoles catholique
07.2019
Tim Hortons
09.2018 - 05.2019
Babysitter
11.2017 - 02.2018
Food Preparation Volunteer
Lebanese Festival
07.2017
Honours Bsc - Psychology
University Of Ottawa
Certification -
Pop Up Film School
Certification -
Vancouver Film School
High School Diploma -
Collège Catholique Mer Bleue
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