Sarah Senga
Summary
Versatile and dedicated, excelled at Sunrise Assisted Living by enhancing patient wellbeing and safety, showcasing exceptional patience and social interaction skills. Proficient in Microsoft Excel, adept at managing financial statements and client documentation. Achieved increased customer loyalty at Samuel Wholesale Shop through outstanding service and empathy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Sunrise Assisted Living
04.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Called family to update them about patient everyday activities and follow up on appointments.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Customer Service Cashier
Samuel Wholesale Shop
10.2019 - 09.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Accounting
Seneca College of Applied Arts And Technology
North York, None12-2024
Associate of Arts - Computer And Information Systems
ST John Paul II
Chilomoni,Malawi04-2021
Skills
- Client documentation
- Reliability and punctuality
- Data entry proficiency
- Telephone management
- Bookkeeping
- Microsoft Excel expertise
- Accounts receivable management
- Financial statement preparation
- Scheduling and calendar management
- Email management
Certification
- Virtual Assistant, ALX 2024
- ADP Entry-Level Payroll Specialist
- Project Management Professional
- Customer service foundation
- Bookkeeping Foundation November, Intuit
Timeline
Personal Caregiver
Sunrise Assisted Living
04.2023 - Current
Customer Service Cashier
Samuel Wholesale Shop
10.2019 - 09.2022
- Virtual Assistant, ALX 2024
- ADP Entry-Level Payroll Specialist
- Project Management Professional
- Customer service foundation
- Bookkeeping Foundation November, Intuit
Accounting
Seneca College of Applied Arts And Technology
Associate of Arts - Computer And Information Systems
ST John Paul II
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