Sarah Senga
North York, ON,Ontario
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Shoprite Store
Blantyre, Malawi
08.2021 - 08.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Restaurant Waitress
Nando's Restaurant
Blantyre, Malawi
07.2020 - 02.2021
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Completed credit payments via card processing systems.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Server
Emmanuel Restaurant
Blantyre, Malawi
08.2019 - 06.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Accounting - Accounting And Finance
Seneca College of Applied Arts And Technology
North York, ON09.2026
Diploma - Computer Information Systems
St John Paul Ii
Blantyre Malawi03.2021
High School Diploma -
Nyungwe Girls Secondary School
Chiladzuru Malawi07.2019
Skills
- Time Management Skills
- Cash Drawer Management
- Product and Service Sales
- Guest Relations Management
- Restaurant Operation
- Menu Memorization
- Dining Customer Service
- Verbal Communication
Timeline
Cashier/Customer Service
Shoprite Store
08.2021 - 08.2022
Restaurant Waitress
Nando's Restaurant
07.2020 - 02.2021
Server
Emmanuel Restaurant
08.2019 - 06.2020
Bachelor of Accounting - Accounting And Finance
Seneca College of Applied Arts And Technology
Diploma - Computer Information Systems
St John Paul Ii
High School Diploma -
Nyungwe Girls Secondary School
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