Sarah Senga
Server/cashier
Toronto,ON
Summary
Dependable server/dishwasher successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Caregiver
Sunrise of Aurora
04.2023 - Current
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Developed strong interpersonal skills through providing compassionate care to clients
- Proficient in providing personal care such as bathing, dressing, grooming and toileting
- Knowledgeable about handling emergency situations effectively while maintaining composure under pressure.
Cashier/Customer Service Representative
SUZEDA Wholesale Shop
01.2021 - 08.2022
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server/Dishwasher
Emmnuel Restaurant And Take Away
08.2019 - 12.2020
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Education
Diploma - Accounting
Seneca Polytechnic College, Toronto
Toronto, ON 09.2023 - Current
DIPLOMA IN COMPUTER INFORMATION SYSTEMS -
ABMA Education
Online 06.2020 - 05.2021
Skills
Basic accounting knowledge
Merchandise Restocking
Guest Services
Supply Restocking
Table Setting
Safe Food Handling
Customer Service
Strong Organization
Basic accounting knowledge
Awards
Merit Award
Timeline
Diploma - Accounting
Seneca Polytechnic College, Toronto
09.2023 - Current
Caregiver
Sunrise of Aurora
04.2023 - Current
Cashier/Customer Service Representative
SUZEDA Wholesale Shop
01.2021 - 08.2022
DIPLOMA IN COMPUTER INFORMATION SYSTEMS -
ABMA Education
06.2020 - 05.2021
Server/Dishwasher
Emmnuel Restaurant And Take Away
08.2019 - 12.2020