SARAH SCHALL
Bacio di Latte
San Diego
6
years of professional experience
Dynamic operations specialist with 5+ years of experience in high-volume retail management, operations process optimization, and data integrity. Proven expertise in facilitating audits, maintaining accurate reporting and trackers, and supporting new store openings. Adept in leveraging SOP updates and cross-functional collaboration to drive seamless operational support and administrative effectiveness.
Work History
New Store Opening Manager
11 Months- Opened and operationalized the first Bacio di Latte store in San Diego, managing all new store opening processes and readiness on schedule.
- Led daily operations including staffing, inventory control, P&L management, and ensuring high customer satisfaction.
- Developed and coached team members, establishing performance standards and improving retention and accountability.
- Implemented labor scheduling and cost-control measures aligned with sales and profitability targets.
- Ensured compliance with food safety and operational standards through training and audits.
- Trained incoming general managers for new store openings and operational consistency across the market.
Store Manager
1 Year 7 Months- Directed daily operations for a high-volume store, managing 20+ employees to meet financial, operational, and customer service goals.
- Led recruitment, onboarding, and professional development initiatives, reducing turnover and enhancing staff engagement.
- Managed budgets, sales forecasting, and labor cost optimization to improve profit margins.
- Conducted financial reviews and KPI tracking to implement process improvements and increase operational efficiency.
- Maintained compliance with corporate policies, labor laws, and safety standards through audits and training.
Assistant Store Manager
11 Months- Supported store manager in team leadership, scheduling, and operational oversight for a high-traffic location.
- Led hiring and training initiatives to improve onboarding efficiency and team performance.
- Coordinated inventory management and store audits to maintain operational accuracy.
Shift Supervisor
1 Year 5 Months- Supervised daily store functions ensuring adherence to brand and operational standards.
- Trained and mentored staff in customer service, compliance, and operational procedures.
- Managed compliance with safety and operational protocols through staff coaching.
Barista
1 Year 2 Months- Delivered exceptional customer service to 100+ customers per shift, ensuring quality and satisfaction.
- Trained new hires on safety procedures, beverage production, and operational standards.
Education
Associate of Science - Mathematics
Associate of Arts - Social Sciences
Skills
Store Management
Recruitment
Onboarding
Staff Scheduling
Budget Management
Compliance
Performance Coaching
Employee Development
Inventory Control
Labor Cost Optimization
Reporting
Data-Driven Decision Making
Customer Service Excellence
Workforce Planning
Training & Development
Timeline
New Store Opening Manager
Bacio di Latte
10.2025 - CurrentRead More
Store Manager
Starbucks Coffee Company
03.2024 - 10.2025Read More
Assistant Store Manager
Starbucks Coffee Company
04.2023 - 03.2024Read More
Shift Supervisor
Starbucks Coffee Company
11.2021 - 04.2023Read More
Barista
Starbucks Coffee Company
09.2020 - 11.2021Read More
Palomar College
Associate of Arts from Social Sciences
Read More
Palomar College
Associate of Science from Mathematics
Read More