Sarah Rowan
Thunder Bay,ON
Summary
Experienced with patient care, medical procedures, and clinical settings. Utilizes comprehensive nursing knowledge to assist in diverse healthcare needs. Strong understanding of patient assessments, care coordination, and teamwork in dynamic environments.
Professional with comprehensive experience in documentation and information synthesis, equipped to excel in this role. Proven ability to capture key points accurately and efficiently, ensuring clarity and coherence. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in active listening, effective communication, and time management, with reliable track record in delivering high-quality work.
Overview
7
7
years of professional experience
9
9
Certification
Work History
Notetaker
Confederation College
01.2025 - 04.2025
- Promoted academic success for diverse learners by delivering comprehensive notes that catered to different learning styles.
- Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
- Enhanced student comprehension by providing clear and concise notes during lectures.
- Maintained confidentiality by adhering to privacy guidelines when handling sensitive student information.
- Aided students'' time management skills by consistently delivering prompt access to detailed lecture summaries.
- Demonstrated commitment to student success by maintaining a high level of professionalism and diligence in all notetaking tasks.
Barista
Starbucks
10.2019 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Used POS system to accurately enter orders and process payments.
Technology Sales Associate
Staples
02.2018 - 10.2019
- Managed a complex pipeline of opportunities from initial inquiry through contract negotiation and closing stages.
- Collaborated with team members to achieve monthly sales targets.
- Cross-sold complementary products, increasing average transaction value and boosting revenue growth.
- Developed strong client relationships through consistent follow-ups and excellent communication skills.
- Worked closely with technical support teams to resolve any issues during implementation or post-sales phases for seamless customer experience.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
Education
Bachelor of Science - Nursing
Confederation College
Thunder Bay, None04-2028
Bachelor of Science - Biology
Lakehead University
Thunder Bay, None04-2028
Skills
- Meeting etiquette
- Memory retention
- Digital literacy
- Concentration skills
- Time management
- Attention to detail
- Problem-solving
- Active listener
- Exceptional customer service
- Vitals monitoring
- Task prioritization
- Patient assessments
- Infection control standards
- Clinical judgment
Languages
English
Full Professional
French
Professional Working
Certification
- Gentle Persuasive Approaches (GPA) in Dementia Care (AGE Inc.) | 2024
De-escalation techniques, communication strategies for responsive behaviors. - SafeTALK Suicide Alertness (Livingworks) | 2025
- Basic Life Support (BLS) & CPR-HCP (St. John Ambulance) | 2024–2027
- End-of-Life Care Certificates (Ontario LTC) | 2025
Coping with Grief, Communicating about Palliative Care, Building Relationships. - Standard First Aid (St. John Ambulance) | 2024–2027
- Indigenous Cultural Safety Training (4 Seasons Reconciliation) | 2024
- DELF A2 French Proficiency (French Ministry of Education) | 2016
Accomplishments
Committee Coordinator | Nursing Students of Ontario (RNAO) | Mar 2025–Present
- Spearhead initiatives supporting 5,000+ nursing students
- Plan conferences, workshops, and membership drives
- Liaise with CNSA for interprofessional advocacy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- RNAO
- Lakehead University
- Confederation College
Work Preference
Work Type
Part TimeContract WorkWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementFlexible work hoursPersonal development programsQuote
Judge a man by his questions rather than his answers.
Voltaire
Interests
Mixed Martial Arts
Learning Languages
Reading & Learning
Gaining Awareness of Systemic Inequities in Canada'a Healthcare System
Timeline
Notetaker
Confederation College
01.2025 - 04.2025
Barista
Starbucks
10.2019 - 01.2025
Technology Sales Associate
Staples
02.2018 - 10.2019
Bachelor of Science - Nursing
Confederation College
Bachelor of Science - Biology
Lakehead University
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