Sarah Romero
Rancho Cordova
Summary
Dedicated and reliable professional with a strong work ethic, possessing a keen eye for detail and a proactive approach to tasks. Demonstrated expertise in customer service and management roles, showcasing adaptability and problem-solving skills. Proficient in utilizing Microsoft Office suite and 10-key, with a proven track record of quickly mastering new technologies and processes.
Overview
15
15
years of professional experience
Work History
Manager
Bibis Enchiladas & Grill
01.2020 - Current
- Manage employees, handle payroll and balancing til. Keeping track of inventory and shopping for supplies. Prep food for the day, take orders, and anything else that is needed to operate smoothly.
Transportation Coordinator Lead
Lexus Of Sacramento
01.2018 - 01.2020
- Arrange loaner vehicle transportation for service department customers. Complete and file all rental agreements. Prepare, process and file insurance claims for loaner vehicle damages.
Deli Manager
Bel Air
01.2017 - 01.2018
- Order supplies and products for deli department. Complete a monthly inventory count of the whole department. Manage employees and help resolve any customer or employee issues that may arise, as well as hire, train and coach employees.
Order Filler
AmerisourceBergen Corp
01.2015 - 01.2016
- Customer order fulfillment in a highly-automated distribution center with labor management performance targets and critical deadlines. Quality Control Clerk, verifying customer orders for accuracy using the Order Verification System (barcode scanning).
Office Manager
Security Public Storage
01.2014 - 01.2014
- Taking payments, answering calls, including inquiry calls. Making collection calls, completing auction paperwork, completing paperwork for new rentals. Supervising staff, training new staff. Resolving any tenant issues or complaints.
Transportation Security Officer
Dept. of Homeland Security, TSA
01.2012 - 01.2013
- Responsible for checking identification and boarding passes, baggage and passengers.
Member Service Rep.
Golden One Credit Union
01.2010 - 01.2013
- Processing transactions. Cross selling and educating members on products offered. As well as doing so over the phone in the call center periodically.
Education
High School Diploma -
Natomas Charter School
Sacramento, CA06-2008
Los Rios Community Colleges
Sacramento, CASkills
- Client support
- Effective time management
- Strategic decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Effective goal setting
- Strong attention to detail
- Collaborative team member
- Documentation and reporting
- Policy implementation
- Effective conflict resolution
Timeline
Manager
Bibis Enchiladas & Grill
01.2020 - Current
Transportation Coordinator Lead
Lexus Of Sacramento
01.2018 - 01.2020
Deli Manager
Bel Air
01.2017 - 01.2018
Order Filler
AmerisourceBergen Corp
01.2015 - 01.2016
Office Manager
Security Public Storage
01.2014 - 01.2014
Transportation Security Officer
Dept. of Homeland Security, TSA
01.2012 - 01.2013
Member Service Rep.
Golden One Credit Union
01.2010 - 01.2013
High School Diploma -
Natomas Charter School
Los Rios Community Colleges
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