Sarah Roessner
Hamilton,ON
Summary
- 10+ years with social services organizations - Developed and grew food security program from zero to 1000+ clients - Proficient in Office, Excel, Google Docs, AmazonS3 and Wordpress
Overview
10
10
years of professional experience
Work History
Intake Coordinator
Halton Food Connect
Burlington, ON
09.2022 - Current
- Conduct intake for all new clients and provide them with program information
- Address client questions, concerns, and logistical issues with empathy and professionalism
- Provide referrals to relevant community resources and support services when appropriate
- Collaborate with internal teams to ensure timely and effective client support
Reception/Support Staff (contract)
Hamilton Community Legal Clinic
Hamilton, ON
01.2021 - 07.2021
- First point of contact for all inquiries to the clinic, handling heavy volume of incoming calls
- Provided basic information about the scope of the offered services and acted as liaison between clients, support staff and lawyers
Coordinator, Meals on Wheels & Volunteer Services
Dundas Community Services
Dundas, ON
03.2020 - 09.2020
- Managed and developed Meals on Wheels and Frozen Meal programs
- Provided internal and external referrals to meet client needs and follow up where appropriate.
- Recruited, trained, and supervised program volunteers for various roles within the agency
Manager of Special Projects
Worksite Safety
Dundas, ON
10.2018 - 12.2019
- Managed partnership program, which involving screening, site setup and site maintenance
- Created simplistic and engaging product pages for online course, safety equipment and educational tools
Account Coordinator
Worksite Safety
Dundas, ON
11.2016 - 09.2018
- Coordinated classroom occupational safety trainings across Canada
- Oversaw all logistics for trainings including but not limited to rental locations, class enrollments and trainer schedules
Programs Administrative Assistant
CityKidz
Hamilton, ON
10.2015 - 08.2016
- Managed and maintained the program participant files, ensuring that information is filed accurately
Education
Social Service Worker -
Sheridan College Institute of Technology
01.2014
High School -
Saltfleet Highschool
01.2009
Skills
- Excel
- Client intake
- Referral management
- Community outreach
- Volunteer management
References
Available upon request.
Volunteer Experience
Youth Mentor, CityKidz, 01/01/13, 12/31/18, Hamilton, ON, Worked with at risk youth to empower and build leadership skills through weekly program, Supervised a bus of 30 to 40 kids, while directing bus driver throughout the city
Profile Snapshot
10+ years with social services organizations, Developed and grew food security program from zero to 1000+ clients, Proficient in Office, Excel, Google Docs, AmazonS3, Wordpress
Timeline
Intake Coordinator
Halton Food Connect
09.2022 - Current
Reception/Support Staff (contract)
Hamilton Community Legal Clinic
01.2021 - 07.2021
Coordinator, Meals on Wheels & Volunteer Services
Dundas Community Services
03.2020 - 09.2020
Manager of Special Projects
Worksite Safety
10.2018 - 12.2019
Account Coordinator
Worksite Safety
11.2016 - 09.2018
Programs Administrative Assistant
CityKidz
10.2015 - 08.2016
Social Service Worker -
Sheridan College Institute of Technology
High School -
Saltfleet Highschool
Similar Profiles
Haris BerbicHaris Berbic
Electrician at Halton Food ServiceElectrician at Halton Food Service
Alyssa VallisAlyssa Vallis
Behavioural Support Worker (BSW) at Community Living North Halton (CLNH)Behavioural Support Worker (BSW) at Community Living North Halton (CLNH)
Rabi MuzafarRabi Muzafar
SALES REPRESENTATIVE at Halton home centreSALES REPRESENTATIVE at Halton home centre
Jaime HartJaime Hart
Personal Support Worker at Thrive GroupPersonal Support Worker at Thrive Group
Stephanie Aideira-LeiteStephanie Aideira-Leite
Fracture Clinic at ST JOSEPH’S HEALTHCARE HAMILTONFracture Clinic at ST JOSEPH’S HEALTHCARE HAMILTON