Sarah Rodriguez
Olive Garden
Riverside
Summary
Dedicated customer service professional with 3 years of experience in high-pressure hospitality settings. Skilled in delivering outstanding guest experiences, resolving issues, and collaborating effectively with team members. Currently pursuing a Nursing degree. Bilingual in English and Spanish, equipped to enhance communication and service skills in an upscale server role.
2
Languages
3
years of professional experience
Work History
Server, To-Go Specialist, Food Runner
1 Year 6 Months- Provided exceptional service to enhance dining experience for guests.
- Processed orders accurately and coordinated effectively with kitchen staff to ensure timely delivery.
- Upsold menu items and addressed guest concerns to improve satisfaction.
Team Member
10 Months- Crafted handcrafted desserts and decorated custom cakes to enhance customer satisfaction.
- Delivered exceptional service in fast-paced environment, ensuring timely customer experiences.
- Upheld cleanliness and food safety standards to ensure safe dining experiences.
Cashier
3 Months- Processed transactions with accuracy, ensuring customer satisfaction and efficient service.
- Answered customer questions and resolved concerns.
- Addressed customer inquiries and resolved concerns to enhance overall shopping experience.
Education
Nursing Program - In Progress
High School Diploma
- Four-year Girls Varsity Wrestler.
- GPA: Graduated with 3.8 GPA
Skills
Upselling
Customer Service
Guest Relations
Food Safety
POS Systems
Cash Handling
Time optimization
Teamwork
Communication
Problem Solving
Organization
Bilingual (English/Spanish)
Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server, To-Go Specialist, Food Runner
Olive Garden
02.2025 - Current
Team Member
Cold Stone Creamery
03.2024 - 01.2025
Cashier
Waba Grill
07.2023 - 10.2023
Riverside City College
Nursing Program from In Progress
Hillcrest High School
High School Diploma