Sarah Richards
Pincourt,QC
Summary
Skilled housekeeping professional with hands-on experience in maintaining high standards of cleanliness, sanitation and organization. Strong focus on customer satisfaction, ensuring efficient workflow and high standard results. Known for adaptability and reliability, capable of meeting changing needs. Expertise in implementing sanitation protocols, time management and high standard results.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Independent Contractor
Details CC MTL
01.2020 - Current
- Provided professional cleaning and housekeeping services to private households and short-term/long-term rental properties.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Proper time management ensures that all work is done thoroughly and in a timely manner
- Communicating with clients as needed to fulfill any specific requests, and scheduling.
Aircraft Cabin Attendant
Air Canada
10.2022 - 11.2023
- Ensured cleanliness and organization of aircraft cabins before boarding.
- Conducted thorough inspections to identify and address maintenance needs in cabin areas.
- Implemented quality control measures, ensuring compliance with airline cleanliness standards.
- Displayed excellent time management skills by completing tasks within allocated timeframes, even when facing unexpected challenges.
- Collaborated with team members to get the work finished efficiently, in a timely manner.
- Always completing various training sessions offered by the company.
Hotel Housekeeping Supervisor
Hotel De Paris
2018 - 02.2022
- Supervised daily housekeeping operations, ensuring adherence to hotel standards and guest satisfaction.
- Trained and mentored housekeeping staff on best practices and safety protocols.
- Implemented efficient cleaning schedules to optimize team productivity and resource usage.
- Conducted regular inspections of guest rooms and public areas for quality assurance and cleanliness.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Managed laundry sorting, washing, drying, and ironing.
Hotel Housekeeper
The Four Seasons Hotel
03.2020 - 03.2021
- Received high-standard training.
- Implemented quality control checks to maintain high guest satisfaction levels and operational consistency.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
- This was when the COVID-19 outbreak started, so employees were introduced to proper sterilization standards that were implemented in everyday life. The hotel inevitably closed due to lockdown.
Housekeeper
Jen&Co
03.2018 - 02.2020
- Executed thorough cleaning and sanitation of residential and commercial spaces, ensuring high standards of hygiene.
- Managing multiple commercial and residential cleaning clients.
- Time management was crucial since clients were scheduled at specific times, back to back, in various locations.
- Following the client's specific list of duties, which may have included laundry (ironing/steaming), cleaning/organizing dishes, sterilization of the kitchen/washrooms, organizing each room, making the bed, dusting, vacuuming, and mopping.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting common areas, etc.
- Developed and implemented efficient cleaning routines tailored to client preferences and property requirements.
Part-time Clerical Assistant/Housekeeper
Maison Elizabeth House
10.2018 - 09.2019
- Respected the guests personal space and anonymity.
- Disinfected, cleaned, and organized common areas and washrooms.
- Helped organize extremely disorganized offices and other areas.
- Maintained accurate filing systems, ensuring easy retrieval of information.
Department Supervisor Housekeeping
Spa Diva
01.2014 - 01.2017
- Supervised daily operations ensuring high standards of service and customer satisfaction.
- Trained and mentored staff to enhance skills and improve team performance.
- Implemented inventory management processes to optimize stock levels.
- Developed staff schedules.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Sanitation and disinfection control of common areas, treatment rooms, and clients' personal changing/shower rooms.
- Providing laundry services for all staff and clients.
Aesthetician
Diamond Spa
01.2010 - 01.2014
- Specialized in body treatments.
- Consistently excelled in exceeding sales quotas.
- Enhanced spa revenue through upselling additional services and retail products during consultations and treatments.
- Delivered personalized consultations, assessing client needs, and recommending appropriate treatments.
- Provided exceptional customer service
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Education
AEC/DEP - Real Estate
Lasalle College
05-2022
Credits Acquired/Requiring Apprenticeship - P.A.B And Home Care Assistance
Pearson Adult And Career Center
Montreal, QCHigh School Diploma -
Lasalle Comprehensive Community High School
Montreal, QC06-2007
Skills
- Quality control
- Time management
- Customer service and satisfaction
- Staff training
- Team collaboration
- Sanitation protocols
- Inspection techniques
- Attention to detail
- Sales
- Organization and multi tasking
Languages
English
Native or Bilingual
French
Limited Working
Certification
PDSB (2018) (Principes pour le deplacement securitaire des beneficiaries/ Moving Patients Safely)
CPR (2018)
Timeline
Aircraft Cabin Attendant
Air Canada
10.2022 - 11.2023
Hotel Housekeeper
The Four Seasons Hotel
03.2020 - 03.2021
Independent Contractor
Details CC MTL
01.2020 - Current
Part-time Clerical Assistant/Housekeeper
Maison Elizabeth House
10.2018 - 09.2019
Housekeeper
Jen&Co
03.2018 - 02.2020
Department Supervisor Housekeeping
Spa Diva
01.2014 - 01.2017
Aesthetician
Diamond Spa
01.2010 - 01.2014
Hotel Housekeeping Supervisor
Hotel De Paris
2018 - 02.2022
AEC/DEP - Real Estate
Lasalle College
Credits Acquired/Requiring Apprenticeship - P.A.B And Home Care Assistance
Pearson Adult And Career Center
High School Diploma -
Lasalle Comprehensive Community High School