Sarah Richard Kigaraba
Vancouver
Summary
Multilingual and internationally educated professional with over 5 years of experience supporting public service, research, visa processing, and administrative operations. Currently pursuing an MBA with a strong background in liaising between government bodies, universities, and global institutions. Adept at managing confidential data, coordinating multi-stakeholder projects, and delivering results in fast-paced environments. Committed to service excellence, continuous learning, and cross-cultural collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Research Assistant
SUGECO Agribusiness Project
08.2021 - 01.2024
- Company Overview: Govt.-University Partnership
- Conducted field research, interviews, and data analysis across national agricultural programs
- Collaborated with academic and government partners on reporting, budgeting, and website content
- Prepared progress reports and ensured ethical research protocols were followed
- Govt.-University Partnership
Visa Section Assistant
Embassy of Egypt
09.2018 - 09.2019
- Processed visa applications, verified documents, and handled sensitive embassy correspondence
- Managed appointment schedules and travel arrangements for the ambassador
- Delivered excellent customer service while maintaining high-level diplomacy standards
HR & Public Relations Intern
Karsna International Ltd
10.2017 - 01.2018
- Supported recruitment processes including job posting, interviews, and onboarding
- Liaised with ministries to facilitate work permits and government correspondence
- Assisted in internal communications and HR documentation
Customer Care Representative
Vodacom Telecommunications
02.2013 - 09.2013
- Responded to customer inquiries, supported product recommendations, and resolved complaints
- Documented client feedback and contributed to customer retention strategies
Education
Master of Business Administration (MBA) -
09.2025
In Progress
Postgraduate Diploma - Management of Foreign Relations
01.2019
Bachelor of Arts - International Relations
01.2017
Skills
- Public Sector & Embassy Support
- Research & Data Analysis
- Administrative Coordination
- Visa & Permit Processing
- Stakeholder Engagement
- Budget Tracking & Report Writing
- Microsoft Office & Online Systems
Certification
- ICDL – MS Word, Excel, PowerPoint, Internet & Email
- Microsoft Office Certificate – UDSM Computing Centre
Languages
English
Full Professional
Swahili
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Enjoy hobbies that combine physical activity with outdoor exploration
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Reading
- Strategy Games
Timeline
Research Assistant - SUGECO Agribusiness Project
08.2021 - 01.2024
Visa Section Assistant - Embassy of Egypt
09.2018 - 09.2019
HR & Public Relations Intern - Karsna International Ltd
10.2017 - 01.2018
Customer Care Representative - Vodacom Telecommunications
02.2013 - 09.2013
Mozambique-Tanzania Centre for Foreign Relations - Postgraduate Diploma, Management of Foreign Relations
Cyprus International University - Bachelor of Arts, International Relations
University Canada West - Master of Business Administration (MBA),
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