Sarah Raymond
St. John's,NL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Urban Planet. Skilled in customer service and time management, I excel in fast-paced environments, ensuring efficient team collaboration and problem-solving. Achieved significant improvements in service delivery by leveraging strong multitasking abilities and a focus on results.
Overview
11
11
years of professional experience
Work History
Sales Associate
Urban Planet
03.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Convention Services Staff
Sodexo Food Service
04.2023 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Service Worker
Sushi Nami Royale
08.2018 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Service Crew Member
Collision Experts
01.2013 - 04.2015
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Mechanical - Tire changeovers and rotation.
- Detailing - Cleaning vehicles for customer delivery.
Education
Diploma - Hairstylist Technology Program
Keyin College
St. John's, NLDiploma - Motor Vehicle Body Repair Technician Foundation
College of The North Atlantic
St. John's, NL06.2015
High School Diploma -
Gonzaga Regional High
St. John's, NL06.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Full Professional
Timeline
Convention Services Staff
Sodexo Food Service
04.2023 - 06.2023
Sales Associate
Urban Planet
03.2023 - 04.2024
Food Service Worker
Sushi Nami Royale
08.2018 - 03.2020
Service Crew Member
Collision Experts
01.2013 - 04.2015
Diploma - Hairstylist Technology Program
Keyin College
Diploma - Motor Vehicle Body Repair Technician Foundation
College of The North Atlantic
High School Diploma -
Gonzaga Regional High
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