Sarah Quirke
Vancouver,BC
Summary
Results-driven HR professional with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
HR & Employment Law Advisor
Peninsula Canada
03.2024 - Current
- Handle diverse client calls related to HR issues, including absence management, disciplinarys's, workplace violence and harassment, terminations, for 8 provinces in Canada.
- Support clients by providing necessary information and documentation to facilitate the implementation of advice and solutions.
- Take ownership of cases, establishing strong rapport and working relationships with clients to drive resolution, while considering internal terms and conditions.
- Accurately maintained information management systems, ensuring documentation is completed with extraordinary accuracy.
HR Team Lead
TELUS International
11.2023 - 02.2024
- Developed Talent Development and Succession planning strategy for 2024 alongside the head of L&D for UK & France
- Analyse attrition rates for Ireland, UK & France and rolled out Risk of Leaving Tool.
HR Business Partner
TELUS International
11.2021 - 11.2023
- Worked closely with senior leaders during a strategic downsizing in order to streamline business units
- Maintained & developed close relationships with senior management and key stakeholders to become a valued partner
- Provided guidance on business unit restructures, workforce planning and succession planning
- Took ownership of recommending and implementing HR solutions to drive overall business success
- Identified training needs for business units and individual executive coaching needs for the senior leadership team
- Provided day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions)
- Maintained in-depth knowledge of labour law & employment standards related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Managed and resolved complex employee relations issues
- Conducting effective, thorough and objective investigations.
HR Executive
Corporate HR
06.2021 - 11.2021
HR & Employment Law Team Lead
Peninsula
10.2020 - 05.2021
- Identify themes and trends in KPI's and monitor the operations of the business
- Communicate policies such as attendance to all staff and take appropriate action in cases of non-adherence
- Complete weekly/monthly reports on overall performance of advice team for key stakeholders
- Analyse key performance indicators to help measure and monitor the Advisory team and the impact of initiatives executed via HR strategies and long-range plans
- Recruitment for advisors (hiring decisions)
- Focus on improving mental health and well-being for advisors.
Lead HR & Employment Law Consultant
Peninsula
10.2019 - 09.2020
HR & Employment Law Consultant
Peninsula
06.2018 - 09.2019
HR Administrator
Viagogo
08.2017 - 05.2018
Education
Bachelor of Business & HR -
Waterford Institute of Technology
05.2017
Skills
- Experience working in a fast paced, high transaction volume environment
- Extensive knowledge of specialist HR software and automated systems
- MS Office, Core HR, Bamboo HR, Workday, AV3, G Suite and Outlook
- Business awareness and when required commercial focus in order to support overall business objectives
- Advanced knowledge of employment law framework Ability to work effectively with a diverse workforce
- Advanced communicator with the ability to influence outcomes at all levels of the business
- Demonstrated ability to apply comprehensive and current Human Resources management principles and best practices to tackle complex people issues and develop creative, effective, and strategic solutions
- Critical thinking / Problem solving skills with the ability analyze issues and leverage data driven solutions
Awards
CIPD - Employment Law Module Award, Level 9. Peninsula's Internal Leadership Programme.
Dissertation on "The Investigation into the Importance Employee Development within a Pharmaceutical Environment".
Projects
Transgender Support Process - TELUS International, Created and implemented the Transgender Support Process from start to finish.
International Women's Day - TELUS International, As the chair of the Irish Women's Network, I hosted and ran two panel events for IWD. #EmbraceEquity #BreakTheBias.
Timeline
HR & Employment Law Advisor
Peninsula Canada
03.2024 - Current
HR Team Lead
TELUS International
11.2023 - 02.2024
HR Business Partner
TELUS International
11.2021 - 11.2023
HR Executive
Corporate HR
06.2021 - 11.2021
HR & Employment Law Team Lead
Peninsula
10.2020 - 05.2021
Lead HR & Employment Law Consultant
Peninsula
10.2019 - 09.2020
HR & Employment Law Consultant
Peninsula
06.2018 - 09.2019
HR Administrator
Viagogo
08.2017 - 05.2018
Bachelor of Business & HR -
Waterford Institute of Technology
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