Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Sarah-Praise Hyelni Babale

Calgary,AB

Summary

Highly organized and detail-oriented professional with over 5 years of experience in the retail industry. Proven track record of increasing sales and improving customer satisfaction. Skilled in team management, inventory control, and merchandising.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Retail Manager

Calah And Backfield Limited (Calah Gas)
Jos, Nigeria
02.2022 - 03.2024

1.Managed inventory levels and ensured accurate and precise stock management of the company.

2. Managed and supervised a team of retail staff and associates.

3. Analysed sales data to identify trends and opportunities for company's growth.

4. Implemented marketing campaigns to promote sales and increase customers turn up.

5. Developed Sales strategies that aligned with the company's growth.

6.I conducted regular performance reviews with staff and provided feedback and guidance for

improvement.

7. I was responsible for analysing sales figures and data to identify areas for improvement and make profitable recommendations.

8.Implemented strategies to increase sales and improve customer service, resulting in a 10% increase in revenue.

9.Collaborated with the store manager to create and implement promotional campaigns to drive foot traffic and increase sales.

Customer Service Representative

Abti International Secondary School.
Yola, Nigeria
06.2015 - 01.2019
  • Provided excellent customer service and product knowledge to assist customers in making informed purchasing decisions. - Achieved and exceeded sales targets consistently, earning recognition for top sales performance. - Assisted with visual merchandising and maintained store cleanliness and organization. - Handled cash transactions and processed returns and exchanges in compliance with company policies. - Participated in team meetings and training sessions to stay updated on product knowledge and sales techniques.

Education

Post-Degree Certificate - Peace And Conflict Studies

National Open University
Jos, Nigeria
01.2023

Bachelor's Degree In English - English Language And Literature

University of Jos
Jos, Plateau State
09.2014

Skills

  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Proficient in MS Office and POS systems
  • Knowledge of inventory management and merchandising techniques
  • Ability to work well under pressure and in fast-paced environments
  • Good Customer relationship

Languages

English
Native or Bilingual

Certification

  • Retail Management Certification
  • Customer Service Excellence Training-Citizenship And Leadership Training Centre,Shere Hills,Jos Plateau State.

References

Available upon Request.

Timeline

Assistant Retail Manager

Calah And Backfield Limited (Calah Gas)
02.2022 - 03.2024

Customer Service Representative

Abti International Secondary School.
06.2015 - 01.2019

Post-Degree Certificate - Peace And Conflict Studies

National Open University

Bachelor's Degree In English - English Language And Literature

University of Jos
Sarah-Praise Hyelni Babale