Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Porter

Toronto,ON

Summary

Proven track record of enhancing client satisfaction and increasing salon revenue at The Curl Ambassadors through exceptional customer service and advanced styling techniques. A quick learner and highly motivated self-starter, skilled in both curly hair specialization and effective communication. Trained peers, demonstrating leadership and a commitment to excellence.

Overview

8
8
years of professional experience

Work History

Hairstylist

The Curl Ambassadors
10.2019 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.

Restaurant Server

Smith Brothers Steakhouse & Tavern
07.2016 - 10.2018
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.

Education

Hairstyling Apprentice Training Certificate

George Brown College
Toronto, ON
06.2021

High School Diploma -

Etobicoke School of The Arts
Toronto, ON
06.2017

Skills

  • Quick Learner
  • Advanced communication skills
  • Highly motivated self-starter
  • Curly hair specialist

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Hairstylist

The Curl Ambassadors
10.2019 - Current

Restaurant Server

Smith Brothers Steakhouse & Tavern
07.2016 - 10.2018

Hairstyling Apprentice Training Certificate

George Brown College

High School Diploma -

Etobicoke School of The Arts
Sarah Porter