Summary
Overview
Work History
Education
Skills
Timeline
Sarah Pieters

Sarah Pieters

Retail Sales Associate/Manager
Calgary,AB

Summary

Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4

Years of Retail Costumer Service

Work History

Sales Associate

Torrid
11.2017 - 03.2019
  • Assist customers on sales floor and fitting rooms
  • Informed customers of promotions to increase sales productivity and volume.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.

Key Holder

West 49
02.2018 - 09.2018
  • Perform open and closing duties, handling cash and deposits
  • Maintaining stores cleanliness and visual appearance
  • Shipping and receiving stock
  • Handling customer complaints, exchanges and needs as manager on duty
  • Assisting and coaching associates while manager on duty
  • Ensuring store meets daily, weekly and monthly sales goals.
  • Managed customer needs and delegated tasks to employees for optimal coverage.

Sales Associate

Old Navy
11.2017 - 01.2018
  • Maintained clean sales floor and straightened and faced merchandise.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register to record transactions accurately and efficiently.
  • Answered questions about store policies and addressed customer concerns.

Party Host

Chuck E. Cheese
11.2016 - 09.2017
  • Entertaining children in an energetic and fun atmosphere
  • Decorated and set tables in accordance with party themes and age groups.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Served food and beverages promptly with focused attention to customer needs.

Manager/Photographer

Photos Unlimited
07.2015 - 10.2016
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Taking photographs and presenting final products to clients
  • Up-selling photo packages and Value bundles to clients
  • Hiring and training new employees
  • Creating and posting Biweekly schedule.

Education

High School Diploma -

Chinook Learning Services
06.2015

No Degree -

Cosmetology James Fowler High School

C

Skills

  • Upselling and Sales
  • Cashiering
  • Cash Handling
  • Microsoft Office
  • Scheduling
  • Customer Service
  • Retail Objectives
  • Visual Displays
  • Store Management
  • Product Restocking
  • Verbal Communication
  • Cleaning Techniques
  • POS System Operations

Timeline

Key Holder - West 49
02.2018 - 09.2018
Sales Associate - Old Navy
11.2017 - 01.2018
Sales Associate - Torrid
11.2017 - 03.2019
Party Host - Chuck E. Cheese
11.2016 - 09.2017
Manager/Photographer - Photos Unlimited
07.2015 - 10.2016
Chinook Learning Services - High School Diploma,
Cosmetology James Fowler High School - No Degree,

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Sarah PietersRetail Sales Associate/Manager