Sarah Pattyn

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Followed up on delinquent tenants and coordinated collection procedures.
• Completed final move-out walk-throughs with tenants to identify required repairs.

• Trained and motivated employees to perform daily business functions.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Creative director of marketing, event planning, merchandising and window displays

• Greeted customers and helped with product questions, selections, and purchases.
• Merchandising and store displays
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and provided outstanding customer service. Client based personal shopping experience in a high end boutique setting