Sarah Pain
Langley,Canada
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Operations
Willowbrook Recycling Inc.
04.2010 - Current
- Manage and supervise employees, conducting interviews, hiring, onboarding, training new staff and managing performance.
- Resolve conflicts efficiently while ensuring policies and procedures are followed.
- Coordinate staff and transport schedules.
- Oversee daily operations and administrative tasks, including paperwork, attendance tracking, filing, and daily reports.
- Perform data entry and reporting utilizing Microsoft Office (Word, Excel, Publisher) and Sage Accounting software.
- Operate forklift and other warehouse machinery.
- Drive a one-ton truck for pick-ups and deliveries.
- Ensure the workplace is clean, organized, and compliant with safety standards.
- Handle cash and cheque transactions accurately and resolve operational issues effectively.
Apprentice Hairdresser
Uptown Salon and Spa
02.2011 - 03.2012
- Provided hair services, including color application, haircutting, perm neutralization, color formulation, styling and blow-drying.
- Mentored salon assistants and offered assistance to stylists with a variety of tasks.
- Adhered to hygiene protocols by sanitizing equipment and utilizing appropriate cleaning methods to reduce infection risks.
- Ensured the salon was well-maintained by cleaning floors, washing tools, and managing laundry duties.
- Welcomed clients, scheduled appointments, answered phone inquiries and processed transactions.
- Participated in professional workshops to stay updated on industry trends and advanced styling practices.
Apprentice Hairdresser
Mystique Hair Design
12.2009 - 03.2010
- Apprentice training and provided support to senior stylists.
- Performed hair care services, including color application, haircuts, neutralizing perms, mixing colors, styling and blow-drying.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Greeting clients, answering phones, booking appointments, processing payments and managing the salon schedule.
- Basic housekeeping duties such as sweeping, taking out trash and laundry.
Salon Assistant
Perfections Holdings LTD
06.2007 - 11.2009
- Washed hair, neutralized perms, swept hair, and applied color to ends.
- Assisted stylists with various tasks as needed and handled laundry duties.
- Managed cash and cheque transactions.
- Greeted clients, answered phone inquiries, booked appointments, and coordinated the salon schedule.
Cashier
McDonalds Restaurant
11.2006 - 06.2007
- Took customer orders and assembled food items efficiently.
- Operated the cash register, handling cash, cheque, and credit card transactions.
- Performed various front-end duties, excluding kitchen food preparation.
- Unloaded trucks and organized food items in the freezer.
Education
Real Estate
University of British Columbia
Vancouver05-2014
High School Diploma -
Semiahmoo Secondary
Surrey06-2009
Diploma - Hairdressing
Kwantlen Polytechnic University
Surrey, BC02-2009
Skills
Knowledge of Worksafe regulations & implementation of safety policies and procedures
Excellent communication and interpersonal skills with impeccable attention to detail
Flexible in fast-paced and high-pressure environments and resolves problems efficiently
Friendly, helpful, outgoing with a strong ability to excel at a high level
Languages
English
Elementary
Certification
Pleasure Craft Operator Card May 9th 2020
On-Site forklift training 2022
Class 1 forklift license
First Aid February 6th 2024 Level 1
K&K Firearms Safety Training June 24th 2023 Non-restricted
Timeline
Apprentice Hairdresser
Uptown Salon and Spa
02.2011 - 03.2012
Director of Operations
Willowbrook Recycling Inc.
04.2010 - Current
Apprentice Hairdresser
Mystique Hair Design
12.2009 - 03.2010
Salon Assistant
Perfections Holdings LTD
06.2007 - 11.2009
Cashier
McDonalds Restaurant
11.2006 - 06.2007
Real Estate
University of British Columbia
High School Diploma -
Semiahmoo Secondary
Diploma - Hairdressing
Kwantlen Polytechnic University
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