Sarah Ornelas
Placentia
Summary
Dedicated Certified Nursing Assistant with hands-on experience in patient care and over 10 years of customer service and leadership experience. Former manager at Panda Express and Eric Will Gymnastics Center LLC with strong teamwork, communication, and problem-solving skills. Known for being compassionate, reliable, and eager to learn while providing attentive care and support to patients and healthcare teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Sun Mar Healthcare
11.2025 - Current
- Monitor vital signs and reported changes to nursing staff promptly.
- Maintain clean, safe, and organized patient environments to promote health.
- Collaborated with interdisciplinary teams to enhance patient care plans.
- Advocated for patient needs within healthcare team to ensure quality outcomes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Caretaker
Los Angeles County IHSS
08.2024 - 10.2025
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Assisted with medication management, ensuring adherence to prescribed schedules and dosages.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
Office Manager
Eric Will Gymnastic Center
07.2021 - 02.2025
- Managed daily operations, ensuring efficient scheduling and resource allocation.
- Supervised administrative staff, providing mentorship and fostering a collaborative environment.
- Coordinated event planning and logistics for gymnastic competitions and workshops.
- Maintained financial records, ensuring accuracy in budgeting and expense tracking.
- Implemented health and safety protocols, ensuring compliance with regulatory standards.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Assistant Manager
Panda Express
06.2016 - 07.2021
- Led team in daily operations, ensuring adherence to food safety and quality standards.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Coordinated scheduling efforts to optimize labor efficiency during peak hours.
- Monitored financial performance metrics, identifying trends to inform operational adjustments.
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Collaborated with upper management on strategic planning initiatives to enhance overall restaurant performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Facilitated team-building activities, enhancing team cohesion and morale.
Education
High School -
Sonora High School
La Habra, CACertificate - Nursing
Edutrack
Brea, CA10-2025
Skills
- Goal-oriented achiever
- Skilled in using Microsoft Office applications
- CPR and first aid certification
- Direct patient care
- Reliable team player
- HIPAA compliance
- Electronic charting
- Compassionate caregiver
Certification
- CNA - Certified Nurse Assistant
- Certified Yoga Instructor
Timeline
Certified Nursing Assistant
Sun Mar Healthcare
11.2025 - Current
Caretaker
Los Angeles County IHSS
08.2024 - 10.2025
Office Manager
Eric Will Gymnastic Center
07.2021 - 02.2025
Assistant Manager
Panda Express
06.2016 - 07.2021
High School -
Sonora High School
Certificate - Nursing
Edutrack