Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Admistrative Assistant to Insurance Broker
Gaudreau Assurance
06.2022 - Current
Safeguarde sensitive information through proper documentation handling, data entry, and record maintenance procedures for claims and payments of automobile and home insurances .
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Answered incoming phone calls to process requests, transfer calls, or relay messages to brokers.
Boosted customer satisfaction by promptly addressing inquiries about payment, claims and contract modifications .
Postal Service Clerk
Jean Coutu Pharmacy
08.2019 - 06.2021
Enhanced customer satisfaction by providing efficient and courteous service at the postal counter for sending packages, letters and Moneygrams.
Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
Education
Bachelor of Arts - Political Science With International Relations
McGill University
Montreal, QC
05.2025
Diploma of College Studies - Law Society And Justice
Dawson College
Montreal, QC
05.2022
Secondary School Diploma - Language Studies Program
École Secondaire Antoine-de-Saint-Exupéry
Montréal, QC
06.2020
Skills
Initiative and Proactivity:Proactive approach to identifying and addressing challenges
Communication Skills: Strong verbal communication for clear articulation of ideas Excellent written communication for reports and documentation
Research and Analytical Skills: Proficient in gathering and analyzing information on international issues
Adaptability: Flexibility in approach and ability to navigate ambiguity
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Arabic
Limited Working
Affiliations
Swimming With A Mission (SWAM) -McGill 2022-23
Math Tutor - Antoine De Saint-Exupery 2018-2020
Timeline
Admistrative Assistant to Insurance Broker
Gaudreau Assurance
06.2022 - Current
Postal Service Clerk
Jean Coutu Pharmacy
08.2019 - 06.2021
Bachelor of Arts - Political Science With International Relations
McGill University
Diploma of College Studies - Law Society And Justice
Dawson College
Secondary School Diploma - Language Studies Program
Manager, General Financial Accounting and Planning/Payables; Financial Analysis at BDO Life Assurance Company, Inc. (formerly Generali Pilipinas Life Assurance, Inc.)Manager, General Financial Accounting and Planning/Payables; Financial Analysis at BDO Life Assurance Company, Inc. (formerly Generali Pilipinas Life Assurance, Inc.)