Sarah Nolin
Vancouver,BC
Summary
Professional with proven track record in community outreach, skilled in building relationships and fostering trust. Adept at developing and implementing programs that effectively address community and organizational needs. Expertise in communication, conflict resolution, and resource coordination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sheltering and Outreach Worker
PHS Community Services Society
01.2024 - Current
- Supported homeless individuals by connecting them with necessary supplies, managing paperwork, and providing intermittent counselling or support.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.
Youth Care Counsellor
Urban Native Youth Association
06.2023 - 01.2024
- Maintained meticulous records of each youth's progress, ensuring accurate documentation for case managers and their wider care team.
- Developed individualized care plans using culture as therapy, harm reduction, and two-eyed seeing principles, to address each youth's unique needs and goals for growth.
- Provided compassionate counseling services for indigenous youth dealing with complex mental health and substance use challenges.
- Managed medication administration for multiple youth, ensuring timely distribution according to prescribed dosages while maintaining accurate records of usage and refills needed.
Chief Executive Officer, Marketing Director
Operation Med School
09.2017 - 01.2022
- Directed an international non-profit facilitating conferences and webinars for high school and university students interested in the medical field.
- Developed the organization's mandate by fostering a culture that focused on social justice in healthcare; facilitated partnerships with Black Physicians of Canada, Indigenous Physicians Association of Canada, and the Rural Physicians of Canada.
- Managed 60+ volunteers ages 15-22 across Canada and the United States through online platforms, including Slack, Zoom, Google Suite, and Asana.
Education
Bachelor of Arts - Honours History
University of British Columbia
Vancouver, None06-2023
Skills
- Trauma-informed care
- Conflict de-escalation
- CPR/AED
- Team management
- Policy development and optimization
Certification
- Emergency First Aid Certification 2023
- Trauma Informed Relationships Building Safety and Trust Course - First Nations, Inuit, and Metis Program 2023
- FOIPPA Foundations Course - BC Ministry of Citizens' Services 2023
- HIFIS 4.0 Course - BC Housing
Timeline
Sheltering and Outreach Worker
PHS Community Services Society
01.2024 - Current
Youth Care Counsellor
Urban Native Youth Association
06.2023 - 01.2024
Chief Executive Officer, Marketing Director
Operation Med School
09.2017 - 01.2022
- Emergency First Aid Certification 2023
- Trauma Informed Relationships Building Safety and Trust Course - First Nations, Inuit, and Metis Program 2023
- FOIPPA Foundations Course - BC Ministry of Citizens' Services 2023
- HIFIS 4.0 Course - BC Housing
Bachelor of Arts - Honours History
University of British Columbia
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