Sarah Nebelle A
Oshawa
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Treatment Coordinator
Toronto East Periodontal Office
Toronto
06.2022 - Current
- Created customized treatment plans for patients based on individual needs.
- Provided education and resources to help patients understand their treatment options.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Conducted financial consultations with patients, set up payment plans, and coordinated with insurance companies to confirm patient coverage and process claims.
- Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
- Explained policies, procedures and services to patients.
Dental Assistant and Receptionist
Younge Dental
03.2020 - 06.2022
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided chair-side assistance during dental procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Took digital x-rays using specialized equipment while following radiation safety regulations.
Dental Assistant
Boutique Condo Dental
07.2019 - 03.2020
- Provided chair-side assistance during dental procedures (restorative procedures, extractions, root canals, crown and bridge fabrication)
- Ensured compliance with infection control policies.
- Took digital X-rays of teeth using radiographic equipment.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sterilized instruments according to established guidelines, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Beauty Advisor
Sephora
09.2018 - 03.2019
- Provide excellent customer service in a fast-paced environment.
- Processed returns and exchanges of merchandise in accordance with store policies. Issued receipts, refunds, credits or change due to customers.
- Greeted customers and provided product advice and recommendations based on their individual needs.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Server
Cora's Breakfast
02.2017 - 09.2018
- Greeted guests and provided friendly, attentive service.
- Maintained clean and organized dining areas, including resetting tables quickly.
- Managed multiple tables and prioritized tasks in a fast-paced environment.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
College Diploma - Dental Assistant - Level I & II
George Brown College
Toronto, Ontario06-2019
High School Diploma -
Notre Dame Catholic Secondary School
Ajax, ON06-2017
Skills
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Interpersonal skills
- Multitasking
- Ability to meet deadlines
- Organizational skills
Certifications
- HARP - 2019
- WHIMIS - 2022
- CPR - 2020
- NDAEB - 2019
Timeline
Treatment Coordinator
Toronto East Periodontal Office
06.2022 - Current
Dental Assistant and Receptionist
Younge Dental
03.2020 - 06.2022
Dental Assistant
Boutique Condo Dental
07.2019 - 03.2020
Beauty Advisor
Sephora
09.2018 - 03.2019
Server
Cora's Breakfast
02.2017 - 09.2018
College Diploma - Dental Assistant - Level I & II
George Brown College
High School Diploma -
Notre Dame Catholic Secondary School