Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

SARAH NATUHA

Kampala, Uganda

Summary

I am a dedicated and experienced Ugandan in the TOURISM and HOSPITALITY industry with strong knowledge, skills and experience in wildlife conservation, guiding and hospitality in east Africa. I can proficiently work with minimum supervision, with a demonstrated ability to lead and motivate teams. I have the ability to learn fast and i am open minded to challenges and people. I am insightful and dedicated Travel Agent/consultant with exceptional customer service, time management and problem-solving abilities, multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement.

Am currently working with AROUND AFRICA SAFARIS on contract basis as a tour consultant.

I also volunteer with BANANA TREE WILDLIFE SANCTURY UGANDA, a non-government organization (NGO) involved in the conservation of wildlife in danger of extinction, relieving of suffering animals in need of care and public education in wildlife and the natural world all for the public benefit. I am reliably skilled in wildlife and conservation, tourists and animal handling.

Overview

3
3
years of professional experience

Work History

Tour Consultant/Administrator

BANANA TREE WILDLIFE SANCTUARY
FORT PORTAL
09.2023 - Current
  • Organizing timely training sessions to the field guides.
  • Ensuring company assets, mostly Company vehicles are maintained properly and handled properly by staff.
  • Negotiated contracts with suppliers such as hotels/safari lodges, airlines, car rental companies among others.
  • Managed bookings, payments and cancellations of tours.
  • Participated in travel seminars and remained up-to-date on market trends.
  • Created travel itineraries and made adjustments to meet client specifications.
  • Handled customer inquiries via telephone or email promptly and professionally.

Tour Consultant

AROUND AFRICA SAFARI
Kampala
06.2021 - Current
  • Undertaking research and planning tours & safaris for guests.
  • Preparing and giving presentations to guests.
  • Organizing and leading guests on excursions.
  • Problem solving and trouble shooting while on safaris.
  • Offering translations and interpreting for guests.
  • Updated records of attendance numbers and customer feedback surveys.
  • Selected travel routes and sites based on knowledge of specific areas.
  • Developed guest relationships to achieve high level of satisfaction.
  • Developed tour programs to enhance guest experience.

Education

Tour Leader Training Course Certificate - Tourism And Hospitality

EXPLORE
kampala
04-2023

Basic First Aid And Life Support Certificate -

UGANDA AMBULANCE SERVICE
Murchison Falls National Park
05-2022

Certificate of Completion, Bronze Level Examination of Uganda -

UGANDA SAFARI GUIDES ASSOCIATION
Kampala
03-2022

Hospitality & Guiding Principles Certificate - Tourism And Hospitality

MINSTRY OF TOURISM, WILDLIFE AND ANTIGUITIES
kampala
01-2022

Certificate in Introduction Tourist Guiding -

UGANDA SAFARI GUIDES ASSOCIATION
Uganda museum, Kampala
10-2021

Diploma - Tourism And Hospitality Management

NKUMBA UNIVERSITY
kampala
02-2021

Uganda Advanced Certificate of Education -

WINSTON SECONDARY SCHOOL
Wakiso, Uganda
01-2017

Uganda Certificate of Education -

WINSTON SECONDARY SCHOOL
Wakiso, Uganda
01-2015

Skills

Technical skills:

  • Skilled in tour consultancy,Itinerary Planning,Trip costing, Administrative Tasks, Tourist guiding with vast knowledge in fauna and flora, animal identification, tradition and cultural tourism plus a wide bird guiding knowledge
  • Excellent presentation of maintenance reports owing to the knowledge i have in packages like; Microsoft Word, Microsoft Excel and Microsoft Power Point

Conceptual skills:

  • Am able to identify organization needs and set strategies for achievement

Hobbies

Reading and watching movies

References

1. Mr. OKECH OBUR

Managing Director: AROUND AFRICA SAFARIS

www.aroundafricasafari.com

Email address; reservations@aroundafricasafari.com

Tel no: +256782937804, +256414693576, +256773599507

Plot 546 Zana off Nyanama Road

P.O BOX 35412 Kampala - Uganda

2. BRETT AND REBECCA EVANS

Directors; BANANA TREE WILDLIFE SANCTUARY (UGANDA)

Tel no: +256770726885

Plot 76, Block 45 Kikonge, Harugongo, Kabarole District, Fort Portal, Uganda

Email address; bananatreewildlife@gmail.com

3. MR ERABU DENIS

Director; KABALEGA DINER LIMITED

Tel no; +256772521600,+256774582296

Plot 84 kampala - Gulu Hwy-Nakitoma, Uganda

Email address; kabalegadinerug@gmail.com

Timeline

Tour Consultant/Administrator

BANANA TREE WILDLIFE SANCTUARY
09.2023 - Current

Tour Consultant

AROUND AFRICA SAFARI
06.2021 - Current

Tour Leader Training Course Certificate - Tourism And Hospitality

EXPLORE

Basic First Aid And Life Support Certificate -

UGANDA AMBULANCE SERVICE

Certificate of Completion, Bronze Level Examination of Uganda -

UGANDA SAFARI GUIDES ASSOCIATION

Hospitality & Guiding Principles Certificate - Tourism And Hospitality

MINSTRY OF TOURISM, WILDLIFE AND ANTIGUITIES

Certificate in Introduction Tourist Guiding -

UGANDA SAFARI GUIDES ASSOCIATION

Diploma - Tourism And Hospitality Management

NKUMBA UNIVERSITY

Uganda Advanced Certificate of Education -

WINSTON SECONDARY SCHOOL

Uganda Certificate of Education -

WINSTON SECONDARY SCHOOL
SARAH NATUHA