Sarah Naranjo
Sacramento
Summary
Driven professional with strong management capabilities, adept at overseeing daily operations in a fast-paced dental lab. Excels in effective communication and attention to detail, ensuring timely project completion and high-quality outcomes.
Overview
7
7
years of professional experience
Work History
CAD Designer
Carmichael Dental Lab
Carmichael
08.2025 - Current
- Design zirconia crowns, full gold crowns and EMAX crowns along with requests such as fit to partial or ridge lap pontic.
- Assist in designing 4+ anterior units as well as implant abutments.
- Translate custom shades into zirconia pucks when milling.
- Ordered custom abutments and scanned bodies from manufacturers including Straumann, Nobel Biocare, Argen, and Dentsply Sirona to meet design specifications.
- Entered order forms in 3shape dental software for crowns, bridges, diagnostic wax ups, and implants, ensuring accuracy and timely processing.
- Scan in models, dies and bites with a E series 3D scanner.
Office Manager
Carmichael Dental Lab
Carmichael
10.2022 - Current
- Managed daily office operations for a busy dental lab.
- Schedule appointments for patients.
- Enter all dental cases into Zeasona lab software.
- Track dental cases throughout the lab and ensure delivery date is made.
- Invoice all dental cases per custom doctors price list as well as invoice all implant parts.
- Close the end of month billing and process statements.
- Post payments, credits, service charges and checks.
- Ran monthly reports including cash receipts journal, lab status report, and invoice register to support financial oversight.
- Created custom calendar to track ceramics due dates, ensuring timely project completion.
- Created flyers and promotional ads to enhance marketing efforts and attract clients.
- Maintained accurate patient records and laboratory documentation.
- Trained new staff on office procedures and software systems.
Esthetician
self-employed
Sacramento
01.2021 - Current
- Delivered personalized customer service and effective skincare treatments, enhancing client satisfaction and loyalty.
- Provided personalized skincare consultations for diverse client needs.
- Maintained a clean and organized treatment environment for safety and comfort.
- Set up schedule, book and manage appointments.
- Maintained comprehensive records of client visits, treatments, and product purchases to support ongoing client care and business insights.
- Created targeted marketing strategies that increased client engagement and attracted new clientele.
Admission Advisor
Federico Beauty Institute
Sacramento
03.2020 - 06.2021
- Engaged with potential students to promote enrollment, effectively converting interest into applications.
- Assisted potential students in selecting the most suitable program, enhancing their enrollment experience.
- Contacted leads to provide detailed information on programs offered, guiding them through options.
- Engage with potential students through calls, emails, and texts to ensure attendance information is communicated.
- Schedule appointments for informational sessions, registration appointments and financial aid appointments.
- Meet with students and collect application information, forms of ID and administer entrance exam.
- Complete necessary student paperwork to prepare for upcoming appointments.
- Update student profiles in computer system.
Lead Sales Associate
AMAZING LASH STUDIO
Sacramento
02.2019 - 02.2020
- Trained new associates on sales techniques and product knowledge.
- Supervised team of sales associates, ensuring efficient operations and high-quality customer interactions.
- Compiled and reviewed daily sales reports to identify trends and inform sales strategies.
- Sell 12 month memberships.
- Managed appointment books to ensure optimal scheduling and customer service.
- Organized and managed appointment schedules for staff to optimize workflow.
- Book and adjust appointments.
- Confirmation calls for future appointments.
- Check in and check out guests.
- Troubleshoot lash issues.
- Assign lash boards and equipment to stylist.
- Input stylist notes into computer and file cabinet.
- Processed time amendment forms for employee clocking in and out.
- Charge backs for disputes.
- Terminate and refund accounts.
- Open and close the register.
- Welcomed customers at the entrance to create a friendly atmosphere.
- Weekly deposit to the bank.
Education
Early Childhood Education - Associate's degree
Folsom Lake College
Folsom, CA05-2026
Esthetician - License
The Salon Professional Academy
San Jose, CA01-2018
High school diploma -
Grant Union High School
Sacramento, CASacramento, CA
Skills
- Computer proficiency
- Microsoft Windows proficiency
- Troubleshooting and problem-solving
- Time management
- Organizational skills
- Project management
- Office management
- Customer service and support
- Conflict resolution
- Team collaboration
- Upselling and sales
- Retail sales expertise
- Front desk operations
- Cash handling and register
- Dental office administration
- Data entry
Timeline
CAD Designer
Carmichael Dental Lab
08.2025 - Current
Office Manager
Carmichael Dental Lab
10.2022 - Current
Esthetician
self-employed
01.2021 - Current
Admission Advisor
Federico Beauty Institute
03.2020 - 06.2021
Lead Sales Associate
AMAZING LASH STUDIO
02.2019 - 02.2020
Early Childhood Education - Associate's degree
Folsom Lake College
Esthetician - License
The Salon Professional Academy
High school diploma -
Grant Union High School