Sarah Naason Senga
North York, ON,Ontario
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with a strong service record, good organizational skills and a productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level part-time position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Cleaner
Shoprite
01.2022 - 08.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Maintained floor cleaning and waxing equipment.
Customer Service Representative
MR NELSON SENGA
08.2019 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered a constant flow of customer calls with minimal wait times.
- Offered customer advice and assistance, paying attention to special needs or wants.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout the store.
Education
Certificate - Accounting
MALAWI COLLEGE OF ACCOUNTANCY
Ginnery Corner, P.O Box 30644, Blantyre 3. Malawi05.2022
Advanced Diploma - Computing And Information System
ST John Paul II
P.o Box 1668, BLANTYRE03.2021
Skills
- Positive Team Player
- Trash Collection and Removal
- Customer Satisfaction
- Hand Tool Use
- Cleaning Procedures
- Cleaning Services
- Time Management
- Maintaining Clean Work Areas
Timeline
Cleaner
Shoprite
01.2022 - 08.2022
Customer Service Representative
MR NELSON SENGA
08.2019 - 01.2022
Certificate - Accounting
MALAWI COLLEGE OF ACCOUNTANCY
Advanced Diploma - Computing And Information System
ST John Paul II
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