Sarah Mulligan
Virgil,Ontario
Summary
Hardworking and reliable university student with two years of hands-on experience in fast-paced hospitality environments as both a server and bartender. Proven ability to deliver exceptional customer service with a positive attitude, strong attention to detail, and excellent communication skills. Adept at multitasking, handling high-pressure situations, and creating memorable guest experiences. Committed to maintaining high standards of professionalism while contributing to a welcoming and enjoyable atmosphere for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Niagara Falls Golf Club
04.2023 - 10.2024
- Delivered high-quality customer service across multiple roles, including restaurant service, bartending, and beverage cart operations, catering to the needs of members and guests in a professional and friendly manner.
- Took and served food and drink orders with efficiency and accuracy, ensuring guest satisfaction through attentive and personalized service.
- Operated the beverage cart on the course, providing timely service to golfers with a strong focus on approachability, customer engagement, and anticipating player needs.
- Bartended during regular service and special events, preparing cocktails, pouring drinks, and managing bar inventory while maintaining a clean, organized work area.
- Supported large-scale tournaments and private events, working collaboratively with kitchen and event staff to ensure seamless service.
- Managed point-of-sale transactions, balanced cash/credit payments, and handled customer concerns with professionalism and discretion.
- Maintained high standards of cleanliness, safety, and presentation in all service areas.
National Lifeguard
Great Wolf Lodge
07.2019 - 07.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science in Nursing (BScN) -
Brock University
St. Catharines, ON06-2025
High School Diploma -
A.N Myer Secondary School
Niagara Falls, Ontario06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Task prioritization
- Detail Oriented
Certification
- Smart Serve Certified
- Health Care Provider (HCP) CPR & AED
Timeline
Server
Niagara Falls Golf Club
04.2023 - 10.2024
National Lifeguard
Great Wolf Lodge
07.2019 - 07.2022
Bachelor of Science in Nursing (BScN) -
Brock University
High School Diploma -
A.N Myer Secondary School
Similar Profiles
Alexandra WashburnAlexandra Washburn
Server at Niagara Falls Country ClubServer at Niagara Falls Country Club
Mickayla McNamaraMickayla McNamara
Hostess at Niagara Falls Country ClubHostess at Niagara Falls Country Club
Jahmieya EwingJahmieya Ewing
Youth Development Professional at Niagara Falls Boys & Girls ClubYouth Development Professional at Niagara Falls Boys & Girls Club