Sarah Mudenge
Public administrator
St thomas ,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mikstein Investments
01.2023 - 08.2023
- Provided exceptional customer service to ensure customer satisfaction
- Developed and implemented strategies for providing excellent customer service experience
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes
- Monitored staff performance to ensure adherence to customer service standards
- Analyzed call center data to identify trends in customer issues and recommend solutions accordingly
- Assisted in developing an effective system for tracking client requests from initial contact through resolution
Team Member
Freevest Pvt Ltd
09.2021 - 12.2022
- Ensured compliance with all safety regulations throughout the store premises
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
Education
Bachelor of Science Honors in Administration -
University of Zimbabwe
12.2022
Skills
- Customer Service
- Administrative Support
- Product Inspection
- Hand Tools
- Time Management
- Efficient Communication
- Workplace Cleanliness
- Decision Making
Languages
English
Professional Working
Timeline
Customer Service Representative
Mikstein Investments
01.2023 - 08.2023
Team Member
Freevest Pvt Ltd
09.2021 - 12.2022
Bachelor of Science Honors in Administration -
University of Zimbabwe
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